VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: psm on February 16, 2014, 19:37:30 PM

Title: emails notification is not functional
Post by: psm on February 16, 2014, 19:37:30 PM
Dear all,
I have joomla 2.5.18 and virtuemat 2.0.16d and I have problem with sending of notification emails. I have setted "mail settings" in joomla global configuration to gmail account. But I cannot receive any email about orders. Where can be problem?

Thanks
Title: Re: emails notification is not functional
Post by: Jazajay on February 16, 2014, 23:56:42 PM
Hi PSM
Have you checked the obvious first?

1) It's not gone in junk
2) The email address is correct
3) The server can send emails - if this is your local host unless you have configured it to send them it won't
4) Have you updated the right plugin / component that sends them?

What notification settings are you expecting to receive?
Title: Re: emails notification is not functional
Post by: psm on February 19, 2014, 17:47:01 PM
Hello Jazaja,
thanks for reply. Today, I found out where is problem. First I tried to send mass email to users, if joomla email is functional. I found out, that it is functional, so problem had to be somewhere in virtuemart. Then I found out, that problem was here:
"Default Order Status to send email to vendor" - options, when email should be sent.

I do not have choose option, that I want to send email to admin, when customer confirm the order.

Thanks
Title: Re: emails notification is not functional
Post by: Jazajay on February 19, 2014, 19:10:58 PM
Aww good to hear it's been resolved. Thank u for posting ur solution as it will help others. Could u mark the intial thread as solved?

That way other users will know this one has had a happy ending : )