VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: enzoart on February 15, 2014, 23:43:34 PM

Title: I really need help, updating cart
Post by: enzoart on February 15, 2014, 23:43:34 PM
really need your help, I have tried everyhing, but i cannot find a solution...

Add to cart works, but if i want to delete og update the quantity, on check out nothing happens. If i close the page or update the page, the message 1 product deleted, if i then again click add to cart the shopping cart stays empty.

I have tried:

1. disable all cache
2. Activate only Gk cache extended
3. Activated jotcache and deactivated again..
4 I have turn off virtuemart j query
5 change template in virtuemart to default
6. Change template without luck

And about one million other things

I have the latest of ekstension, templates etc..

I dont know what to do, the problem seems to appear, after i added some custom user fields in virtuemart i have deleed thoose for now.

I really hope that you have a solution

www.artbynielsen.dk/artby

/Anders
Title: Re: I really need help, updating cart
Post by: enzoart on February 16, 2014, 22:37:02 PM
Anyone :-) i have tried everything, but nothing seems to work for me :-)

Thanks

Anders
Title: Re: I really need help, updating cart
Post by: Jazajay on February 16, 2014, 23:42:58 PM
I would have a look at your configuration file / globle settings.

I get this error when trying to update your cart:

Given URL is not permitted by the application configuration.: One or more of the given URLs is not allowed by the App's settings.  It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App's domains.

Perhaps your live site is still set to your local testing / templates theme / Plugin etc....?
Title: Re: I really need help, updating cart
Post by: enzoart on February 17, 2014, 03:01:50 AM
Hello..

Thnaks for your reply, i am a graphic guy, coding is not my strong side .-) I was missing the safe path configuration this is ok now. The strange thing is if i delete the items in my cart, and click´on update care three times it works..

All cache is disable..

Arggggg i will continued struggling with this thanks again for your post..

/Anders
Title: Re: I really need help, updating cart
Post by: Jazajay on February 17, 2014, 07:09:39 AM
It Anders
It appears to be working fine for me know. :

Here's hoping your issus has now been solved :)

Jaz
Title: Re: I really need help, updating cart
Post by: enzoart on February 17, 2014, 19:30:01 PM
Hey Jazajay..

Thanks for your post :-)

the problem is still there i have tested in safari, IE, Chrome and firefox but nothing works, i can ad product to the cart, but i cannot delete or update the cart.

If i click on delete, and then click 3-4 times on update it works, but here is another problem if i add another item to the basket the notification message remains with the text the cart is empty ????

/Anders
Title: Re: I really need help, updating cart
Post by: Jazajay on February 17, 2014, 22:13:12 PM
Hi Enozoart
Try be taking ti back to basics and disabling all extentions and plugins.

Start with the Facebook plugin / module that looks to be causing this error:

Given URL is not permitted by the application configuration.: One or more of the given URLs is not allowed by the App's settings.  It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App's domains.

If it works when there is only the core system files on, then you know its an issue with a plugin / module. If it doesn't you know the issues with your version of Virtuemart. :)
Title: Re: I really need help, updating cart
Post by: enzoart on February 17, 2014, 22:49:33 PM
Hi again...

I have the playing around, and the Facebook is de activated, i have disable all my modules, plugins but nothing works :-(

I need to learn how to debug my site, i use firebug but but as a newbie :-)

Thanks again..

Anders
Title: Re: I really need help, updating cart
Post by: Jazajay on February 17, 2014, 22:54:24 PM
Okay so if everythig is disabled - except Virtuemart - we have learnt something - the problem is with your version of Virtuemart and nothing else. Progress :)

I can't see it being a core file issue - otherwise loads of other people would have mentioned it.

So that leaves:
1) A setting in the admin area
2) A template override issue
3) An out of date version

So next question what version of Virtuemart are you running and do you have any template overrides in place?
Title: Re: I really need help, updating cart
Post by: enzoart on February 17, 2014, 23:31:18 PM
Hello again..

I have this in my template css override

.orderby-displaynumber {
    display:none !important;
}

But nothing happens when i disable that ...

I am running the latest virtuemart, and the latest template...

What can be wrong in the settings in the admin area ...

Thanks again ..

/Anders
Title: Re: I really need help, updating cart
Post by: enzoart on February 18, 2014, 03:23:22 AM
i am runing virtuemart 2.0.26d
Title: Re: I really need help, updating cart
Post by: Jazajay on February 18, 2014, 21:03:18 PM
Hi enzoart
Sorry I don't know. If everything is disabled back to just the core system files I would suggest to make sure every setting is correct.

Check every setting in:
Virtuemart > configuration
Virtuemart > Shop
Configuration.php

Bar that I am at a loss, it works fine on mine and I'm running the latest versions.
Title: Re: I really need help, updating cart
Post by: enzoart on February 19, 2014, 22:26:11 PM
Thanks for your help.

One litle thing could it be a problem with my hosting company ?

/Anders