VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: jonso100 on January 28, 2014, 12:10:51 PM

Title: Products disappeared after changing Default category sort order
Post by: jonso100 on January 28, 2014, 12:10:51 PM
Hi all
Strange thing has just happened - Virtuemart 2.0.24 running fine, no problems.
I then changed Configuration > Product Order Settings > "Default category sort order" from 'category name' to 'Ordering' and now all my products have disappeared from the Front End. I can open up a category page/sub category page but they are all blank.

I've upgraded to 2.0.26d and that hasn't solved it. Also tried opening and editing then saving a product to see if that would make it appear.
Anyone encountered this before/have an idea how to solve?

many thanks
Jon
Title: Re: Products disappeared after changing Default category sort order
Post by: jenkinhill on January 28, 2014, 13:50:17 PM
If completely blank see http://forum.virtuemart.net/index.php?topic=121692.0

Nobody has reported that happening before. There was an ordering issue with early 2.0.26 versions but that was fixed for the latest version. Check that products are published and not asigned to a shoppergroup. Clear caches & disable SEF if used.
Title: Re: Products disappeared after changing Default category sort order
Post by: jonso100 on January 28, 2014, 14:22:08 PM
Hi Kelvyn
Thanks for the reply. It's not a complete blank screen, the page banner, footer etc is there, just the "category-view" div is completely empty. I've tried creating a new category, product with no joy, turned SEF URLs on and off.
I've discovered that the products are in the front end too as I have a menu item linking directly to one, it's just the category view isn't showing any products. See here:

http://www.countrywidepianos.com/our-pianos
http://www.countrywidepianos.com/piano-accessories2/humidifiers

Jon
Title: Re: Products disappeared after changing Default category sort order
Post by: jonso100 on January 28, 2014, 16:42:02 PM
SOLVED - I would swear I hadn't touched anything else, but the Config > Templates > "Category Layout" option had changed from default. Switched it back and now everything back to normal.
Title: Re: Products disappeared after changing Default category sort order
Post by: jenkinhill on January 28, 2014, 17:05:22 PM
Another misbehaving mouse......