Print Page - Vendor mail problems

Title: Vendor mail problems
Post by: korcuklu on December 21, 2013, 11:49:47 AM

Hi All,

When selling to the buyer is going to mail. But the seller is not going to mail. Is this a bug?
Please write if you have an idea. We tried for 2 months and we have to turn these sites do not want to delete.

Title: Re: Vendor mail problems
Post by: jenkinhill on December 21, 2013, 13:27:03 PM

First http://forum.virtuemart.net/index.php?topic=79799.0

Title: Re: Vendor mail problems
Post by: korcuklu on December 23, 2013, 15:06:48 PM

Virtuemart version : 2.0.24a

Title: Re: Vendor mail problems
Post by: jenkinhill on December 23, 2013, 17:02:12 PM

OK that version is a little bit old now but should still have the configuration options. Check Default Order Status to send email to vendor and other options in VM Configuration/Checkout. Make sure the vendor email is correctly entered and that mail is not going to their spam box.

If those are OK then the issue could be with anti-spam features on your server (often found on shared servers). Try changing the setting for "Use the vendor email address" in VM Configueation/Shop under Emails Setting

Title: Re: Vendor mail problems
Post by: korcuklu on December 24, 2013, 13:42:13 PM

Your Virtuemart installation contains an error: No user as marked as vendor. Please fix this in your phpMyAdmin and set #__virtuemart_vmusers.user_is_vendor = 1 and #__virtuemart_vmusers.virtuemart_vendor_id = 1 to one of your administrator users. Please update all users to be associated with virtuemart_vendor_id 1. :(

Title: Re: Vendor mail problems
Post by: jenkinhill on December 24, 2013, 14:42:36 PM

Forum search: http://forum.virtuemart.net/index.php?topic=99353

Or: http://bit.ly/1cPoz5S

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VirtueMart 2 + 3 + 4 => General Questions => Topic started by: korcuklu on December 21, 2013, 11:49:47 AM