VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: redbox on December 03, 2013, 19:35:26 PM

Title: Klarna module doesn't work after update
Post by: redbox on December 03, 2013, 19:35:26 PM
Hello,

After updating VirtueMart in our shop Klarna module doesn't work.
Seems like Klarna module don't send buyer's info to Klarna's site.
Klarna's ID and shared secret is correct.

I tried to make test buy but Klarna's support doesn't see this test invoice from their side.

Our shop's specs:
Joomla 2.5.9
VirtueMart 2.0.24c
PHP 5.2.17


Could you please describe me what should I check for solve this issue.
Title: Re: Klarna module doesn't work after update
Post by: alatak on December 04, 2013, 14:58:34 PM
Hello

You are trying to connect to the test server ?
Which klarna product are you using?
Klarna invoice / account or klarna checkout ?

For klarna checkout, i is possible to test with the test server, but it is not possible with Klarna invoice or account
Title: Re: Klarna module doesn't work after update
Post by: redbox on December 04, 2013, 16:17:54 PM
Hello Alatak,

Thank you for your answer.

Tests we make with Test person ( https://integration.klarna.com/en/testing/test-persons )

It is difficult to determine which Klarna we use. How can I determine this?
Title: Re: Klarna module doesn't work after update
Post by: alatak on December 04, 2013, 17:19:27 PM
Hello
Ok don't know about that.
I use those test person but against the test server, not a live one.
The one you should use depends on your klarna settings.
Which country did you enable?
Title: Re: Klarna module doesn't work after update
Post by: redbox on December 04, 2013, 20:19:38 PM
Finland
Title: Re: Klarna module doesn't work after update
Post by: alatak on December 04, 2013, 23:55:34 PM
Hello
If your country is finland, then you have to click on the tab finland.
It works for me, but i test against a test server (as a developer). But I don't now if it works for you against  live server.
May be you can call Klarna and ask them?