VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: clairemarie on November 25, 2013, 13:58:01 PM

Title: Disable email for Declined payments
Post by: clairemarie on November 25, 2013, 13:58:01 PM
Hi,

VM2.0.24

Is there a way to stop the emails sending if a credit card payment is declined? 

My payment gateway automatically updates the order status to Cancelled if a payment is declined, I have tried removing 'Cancelled' from the 'Default Order Status to send email' but the email is still sent.

Many thanks
Claire