VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: jrowe77656 on October 04, 2013, 08:26:41 AM

Title: Blank Page on Save Changes to Vendor
Post by: jrowe77656 on October 04, 2013, 08:26:41 AM
I am new to Joomla and VirtueMart but feel I'm beginning to get it. I have run into a problem that I cannot seem to find any answer for. I am using Joomla 2.5.14 with VM 2.0.22c. My problem is when I make changes to anything in the vendor area and click to save, it goes to a blank page and saves nothing. I can hit the back button and go back to the same place but nothing else. I'm sure it is something simple but as I said, I am a newbie.  :( Thought was a good move changing to VM and still do if I can just get a handle on it 

I have checked and I am set up as vendor and all vendor info is filled in. I had it saved but need to make changes.

https://chersdiscountwarehouse.com
Title: Re: Blank Page on Save Changes to Vendor
Post by: jenkinhill on October 04, 2013, 09:54:22 AM
A blank page is often the result of a 500 error so check your server error log for details of that error.
Title: Re: Blank Page on Save Changes to Vendor
Post by: jrowe77656 on October 04, 2013, 16:56:26 PM
I checked the log and could not find anything related to this issue so I tried again. It did the same thing so I then went back and checked to see if it added an entry to the log. It did not. I am at a loss.

I know this would not be a fix but I found the table which holds the info and made manual changes there. This is not the ideal way but it worked. Would still like to fix this if can.

UPDATE: It was something to do with the database. I uploaded a dbase backup and that issue went away but now nothing will add to cart. Guess going to loose two weeks work. Only thing I know to do is start over from scratch with a fresh install and hope that I do not have this problem again. Not good.

I used Magento for the last year but was plagued with constant problems. Am brand new to Joomla and VM. Seems more stable but have to learn it.
Title: Re: Blank Page on Save Changes to Vendor
Post by: Maxim Pishnyak on October 06, 2013, 12:31:05 PM
You could restore your work from backup.
Title: Re: Blank Page on Save Changes to Vendor
Post by: jenkinhill on October 06, 2013, 18:40:44 PM
It's a reminder to make frequent backups!