VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: newsomjk on September 13, 2013, 20:22:54 PM

Title: Digital products - no link being sent
Post by: newsomjk on September 13, 2013, 20:22:54 PM
Hopefully this will be my last issue with Virtuemart.

I'm using Virtuemart 2.0.22c and iStraxx Product Download 2.0.22. The iStraxx plugin installed fine and setup fine, I've got digital downloads attached to my products. Some of our custom code even pulls links using the Straxx plugin for a specific group of users and provides instant downloads without the checkout process.

The problem is, if you add the product to your cart and check out, no email is sent with a download link and even on the "thank you for your purchase" page there is no download link. What's going wrong here?

Desperate for help since this is almost the end of our site development.

Edit -
Forgot to mention, I'm using payment type "Standard" with "order status for pending transactions" set to confirmed.
Title: Re: Digital products - no link being sent
Post by: Maxim Pishnyak on September 14, 2013, 09:05:42 AM
Probably you need to submit a ticket.
Title: Re: Digital products - no link being sent
Post by: alatak on September 14, 2013, 09:16:29 AM
Hello

Quoteno email is sent
Check your virtuemart configuration emails. Go i Configuration > Configuration in the tab Checkout
Check the parameters
Default Order Status to create an invoice
Default Order Status to send email to shopper
Default Order Status to send email to vendor

If you still have problems, we provide free support. Please open a ticket here http://extensions.virtuemart.net/ticket
Title: Re: Digital products - no link being sent
Post by: newsomjk on September 16, 2013, 17:14:20 PM
Ok I did a reinstall of VM and made sure all those parameters were correct. Still nothing =(

I'll open a ticket, thanks for trying to help!