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VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: mike91r on August 05, 2013, 15:06:09 PM

Title: I am not getting email notifications for new orders
Post by: mike91r on August 05, 2013, 15:06:09 PM
After update to VM 2.0.22a i don't receive email for new order placed on my website.

All other mail function like new registered user, contact form, product information request works.

I've tried to re-upload all VM files via FTP and all solutions for similar problems i've found on this forum, but the problem remain.

Any suggestion?

Thanks
Title: Re: I am not getting email notifications for new orders
Post by: Maxim Pishnyak on August 05, 2013, 16:48:28 PM
You could send email notifications when you manually change order status you know. Test it there also.

Is email address correct in VM backend by the way?
Title: Re: I am not getting email notifications for new orders
Post by: mike91r on August 08, 2013, 09:55:26 AM
Problem solved!!

The problem was that until the payment was not made ​​the order status was still "pending" and in the configuration of virtuemart was not set up to send emails for orders "pending"


thank you!
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