VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: jey09 on June 07, 2013, 13:05:33 PM

Title: can't upload image logo manufacturer
Post by: jey09 on June 07, 2013, 13:05:33 PM
Good afternoon!

I have a very strange problem in my virtuemart.
Yesterday I tried to start uploading the logos to the manufacturers of my page, but it was a problem, when I try to edit a manufacturer, the image uploading module is repeated like 3 or 4 times, and none of them can upload the image.
I don't know were the problem comes, or how to do to fix it, but i can't upload the logos.

Please if anyone knows what happen or anyone with the same problem can solve it, please tell me how.

Thanks!
Title: Re: can't upload image logo manufacturer
Post by: jenkinhill on June 07, 2013, 13:50:21 PM
First http://forum.virtuemart.net/index.php?topic=79799.0

Image upload for manufacturer works fine for me using VM2.0.21c for both .jpg and .gif files.
Title: Re: can't upload image logo manufacturer
Post by: jey09 on June 07, 2013, 13:58:54 PM
Sorry! I forgot to post it!
I use virtuemart 2.0.20b (latest I think) on joomla 2.5

Thanks!
Title: Re: can't upload image logo manufacturer
Post by: jenkinhill on June 07, 2013, 15:12:49 PM
Maybe post a screen print of the Manufuacturer image upload page where the problem is? You possibly have a corrupt installation.
Title: Re: can't upload image logo manufacturer
Post by: jey09 on June 10, 2013, 10:57:59 AM
Hi!
There are images of what I see, the fact is that the option of upload image logo (the tipical upload options) are repeated like 4-5 or more times, and anyone can upload the image.
IF I have a corrupt version, of virtuemart, or of joomla? what can I do for save all my things like products, images of products,  articles,etc..?

thanks!


[attachment cleanup by admin]
Title: Re: can't upload image logo manufacturer
Post by: jenkinhill on June 10, 2013, 12:38:23 PM
Looks like a corruption. You should be seeing two tabs, one for Manufacturer Description and one for Images, and where there should be an editor box for the description text you have got some junk that looks like it is added by Gavick. If you installed this site using a Gavick quick install package and have not triedd to updated VirtueMart yourself then you should ask them about the corruption. See http://forum.virtuemart.net/index.php?topic=108212.0

You can reinstall VirtueMart without affecting the products etc already entered by using Joomla's extensions installer which will just update the fileset - do not first remove VirtueMart. Try this on a backup copy of your site.
Title: Re: can't upload image logo manufacturer
Post by: jey09 on June 10, 2013, 13:02:04 PM
Ok, thanks jenkinhill.
I'll try to reinstall and ask about this with gavick's people.


Thanks!
Title: Re: can't upload image logo manufacturer
Post by: jey09 on June 11, 2013, 14:00:54 PM
hi!
I reinstalled the virtuemart and the allinone and still having the same problem, like you say, there was only one tab.
I talked to gavick people and they say they don't touch anything of virtuemart in the template that can affect like this.
so they send me back to ask, because it's a 3rd part.
I don't know what to do, I don't understand that even reinstalling, it doesn't work.

any help please?

thanks!