VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: amymattian on April 12, 2013, 15:01:02 PM

Title: Vendor details - user not found, how to fix?
Post by: amymattian on April 12, 2013, 15:01:02 PM
Hi,

I am setting up a new VM2 shop. Having some problems configuring the shopper-user. I had first signed in with my user-details. Then I tried opening a new user and set it up a s a shopper. I did put my own user-details non-super-user. That seemed to help but when I put my user as a super user again the shop-vendor-details disappered.

So what I tried then was deleting my own user. But now the shop gives error "user 576 is not found". So seems that did not help. I imagine VM2 is still having the vendor for my old user-name (with id 576). How to fix this issue in the database. I cannot create the id 576 anymore since it is deleted. Please can you direct me to the correct place where to fix this and what to do! Thanks!

Greetings,
Anne
Title: Re: Vendor details - user not found, how to fix?
Post by: jenkinhill on April 12, 2013, 16:45:55 PM
Tools/Tools & Migration on the Migration tab is the facility to set the store owner by their id. You should turn on Enable database Update tools in Configuration/Shop first.
Title: Re: Vendor details - user not found, how to fix?
Post by: amymattian on April 15, 2013, 10:52:17 AM
Great! That worked! You don't know how much that helps! Been struggling with this issue before and never knew about that fix. Thanks Jenkinhill!  ;)

Greetings,
Anne