VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: FrankVo on April 12, 2013, 11:03:35 AM

Title: Klarna payment
Post by: FrankVo on April 12, 2013, 11:03:35 AM
Hi,

I have configured Klarna into VM2.0.20b but it won't work.

It gives back errors as:
virtuemart_birthday, Housenumber, address 2 not available.

It's located in Store but I cannot fill it out. VM will not save my editing.
In frontend it has no effect if I fill out these fields. Still errors.

Can someone help me out in this  issue ?
Title: Re: Klarna payment
Post by: Favazza on April 25, 2013, 16:17:32 PM
Can't help you, but can say that we also have problems.
And Klarna won't give any support as they haven't created the module.
Quitting Klarna is my only option at the moment.
Title: Re: Klarna payment
Post by: alatak on April 25, 2013, 19:14:08 PM
Hello

When you configure your klarna payment, some required shopper fields are also created.
Check if it is the case, or if they are missing, or not published.
Title: Re: Klarna payment
Post by: amymattian on May 21, 2013, 10:05:58 AM
Hi,

Klarna requires birthday and street-address as info that must be given in the payment, so if those are not published then Klarna payment is not accepted.

Greetings,
Anne
Title: Re: Klarna payment
Post by: alatak on May 21, 2013, 10:07:45 AM
Hello
The required field for the activated countries are created when saving the payment method. They should not be unpublished.
Title: Re: Klarna payment
Post by: apeltoma on June 12, 2013, 15:23:12 PM
Hello.

I activated Klarna recently. Social Security number field appeared ok when payment method was created.
When i make test purchases process goes through like successful order. From VM point of view.
But Klarna does not receive any Credit checks.
Logs do not show any errors.

Status of the order is maintained "Pending" ( Initial status of the order. )
Failed credit check should change to Cancelled.
Successful credit check should change to Invoiced.

So it seems to me Credit check is never sent to Klarna and System hops to status where Order is considered to be successful.

Help would be appreciated.

I have:
Joomla 2.5.8
VM 2.0.20b

Title: Re: Klarna payment
Post by: alatak on June 13, 2013, 09:38:23 AM
Hello
I wil check your problem.
I have sent you my skype contact via PM.