VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: ScottKR24 on April 05, 2013, 13:54:20 PM

Title: getting weird error when doing an order
Post by: ScottKR24 on April 05, 2013, 13:54:20 PM
Please see the attached screen shot of what's happening when an order is started. No idea where its coming from or how to fix it. Please help.

[attachment cleanup by admin]
Title: Re: getting weird error when doing an order
Post by: K&K media production on April 05, 2013, 17:43:44 PM
check your store name in configuration: Shop > Shop > Vendor
Title: Re: getting weird error when doing an order
Post by: ScottKR24 on April 05, 2013, 20:25:41 PM
So are you saying that Shop Name, Shop Company Name should be exactly the same thing?

And what about the URL? Can it just be domain.com

Title: Re: getting weird error when doing an order
Post by: ScottKR24 on April 05, 2013, 20:31:38 PM
Quote from: ScottKR24 on April 05, 2013, 20:25:41 PM
So are you saying that Shop Name, Shop Company Name should be exactly the same thing?

And what about the URL? Can it just be domain.com

Also in that Vendor section it says English (United Kingdom)
That's wrong, how do I change it to English (United States)
Title: Re: getting weird error when doing an order
Post by: K&K media production on April 05, 2013, 20:46:11 PM
Shop Name is the name of your online shop (e.g. My Shoe Shop)

Shop Company Name is the name of the company who is the owner of the shop (e.g. Scotts Shoe Ltd.)

URL is the domain of your shop (e.g. www.domain.com

QuoteAlso in that Vendor section it says English (United Kingdom)
That's wrong, how do I change it to English (United States)

In this case you have English UK installed on Joomla as default language. You must install English UK as default language.
Title: Re: getting weird error when doing an order
Post by: ScottKR24 on April 05, 2013, 21:16:17 PM
If I have those two items be different as they were, the error appears. I made them both the same and the error went away. This is what both fields have in them now.

Shop Name: Radon Test Kits
Shop Company Name: Radon Test Kits
URL: www.radata.com

Also another error has now come up which is this? What's causing this and how do I get rid of it?
vmError: Path wrong to store invoices, folder invoices does not exist invoices/

You say "English UK installed" then you say "must install English UK as default language" UK is, why would I install it? I want English (US)
Title: Re: getting weird error when doing an order
Post by: K&K media production on April 05, 2013, 21:23:20 PM
the invoice folder must be in your safe path directory ... and this must be writable

sorry I mean you must install English US as default language in Joomla
Title: Re: getting weird error when doing an order
Post by: ScottKR24 on April 05, 2013, 21:54:06 PM
"the invoice folder must be in your safe path directory ... and this must be writable"

Is that is the VM Admin or elsewhere?

Where the three items I sent you correct? If not what should I change them to?
Title: Re: getting weird error when doing an order
Post by: ScottKR24 on April 05, 2013, 22:04:21 PM
I FTP to the server and added an invoices folder as there wasn't one so its now

/httpdocs/joomla25/virtuemart/safe/invoices

Is that right?
Title: Re: getting weird error when doing an order
Post by: jenkinhill on April 05, 2013, 23:16:18 PM
Safe path: http://forum.virtuemart.net/index.php?topic=98633.0
Title: Re: getting weird error when doing an order
Post by: ScottKR24 on April 05, 2013, 23:53:18 PM
Thanks. I entered the path where it says and VM was not telling me there was an error anymore.

Quick question, for Shop Name and Shop Company Name and URL in the Shop section

Radon Test Kits, Radon Test Kits, radata.com

Would this be correct?
Title: Re: getting weird error when doing an order
Post by: K&K media production on April 06, 2013, 06:30:36 AM
Your Company is Radata Inc.
Title: Re: getting weird error when doing an order
Post by: ScottKR24 on April 06, 2013, 14:17:58 PM
So now I have

Radon Test Kits

RAdata Inc.

www.radata.com

This is now all correct?
Title: Re: getting weird error when doing an order
Post by: K&K media production on April 06, 2013, 14:40:37 PM
yes