VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: herpanache on February 18, 2013, 22:22:30 PM

Title: Automatically blocking users when they register?!?!
Post by: herpanache on February 18, 2013, 22:22:30 PM
Hello,

For some reason, when my users register on the website, they get the validation token sent, that's fine. However, the system is AUTOMATICALLY blocking them. Can someone please advise how I can fix this? I am using Virtuemart 2.0.6. I could upgrade but I am not clear on how it will effect the 200+ pieces of inventory in the system so I am hesitant with doing that.
Title: Re: Automatically blocking users when they register?!?!
Post by: PRO on February 18, 2013, 23:02:00 PM
what is your JOOMLA configuration for registration?

do they have to activate?

Title: Re: Automatically blocking users when they register?!?!
Post by: herpanache on February 18, 2013, 23:51:33 PM
Quote from: PRO on February 18, 2013, 23:02:00 PM
what is your JOOMLA configuration for registration?

do they have to activate?

Yes, they do have to activate. However, when they try to go an activate it, they get messages saying that it has been blocked. When I go to check their registration, I see that they are blocked in the system. When I switch the radio button, they are able to log in. http://www.herpanache.com/beta is the site if you would like to try and replicate it
Title: Re: Automatically blocking users when they register?!?!
Post by: PRO on February 19, 2013, 17:08:39 PM
looks like you have the wrong activation setting.

There is self & admin

Title: Re: Automatically blocking users when they register?!?!
Post by: herpanache on February 20, 2013, 18:36:47 PM
Quote from: PRO on February 19, 2013, 17:08:39 PM
looks like you have the wrong activation setting.

There is self & admin

Please help me to understand how to change the activation setting because I don't recall going in and changing it :-( Where would I find these settings?
Title: Re: Automatically blocking users when they register?!?!
Post by: PRO on February 20, 2013, 19:56:59 PM
go into your

Jooomla  "User Manager"

Then click "Options" right by the save/cancel buttons
Title: Re: Automatically blocking users when they register?!?!
Post by: herpanache on February 21, 2013, 06:26:43 AM
Quote from: PRO on February 20, 2013, 19:56:59 PM
go into your

Jooomla  "User Manager"

Then click "Options" right by the save/cancel buttons

It is currently set to "self". Is that not correct?
Title: Re: Automatically blocking users when they register?!?!
Post by: PRO on February 21, 2013, 12:09:43 PM
Quote from: herpanache on February 21, 2013, 06:26:43 AM
Quote from: PRO on February 20, 2013, 19:56:59 PM
go into your

Jooomla  "User Manager"

Then click "Options" right by the save/cancel buttons

It is currently set to "self". Is that not correct?

it should be "none"