VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: robert on December 23, 2012, 03:51:10 AM

Title: Can't Save any Admin-Config Settings
Post by: robert on December 23, 2012, 03:51:10 AM
Ive recently followed the instructions http://forum.virtuemart.net/index.php?topic=95236.msg312576#msg312576

Everything seemed to have gone well, except for some reason every time I try to save any of the config settings ie: "Enable database Update tools" or "Safe Path "  it redirects me to a blank white page.

with not being able to save any of those settings I cannot use any of the tools including the "Data migration from VirtueMart 1.1.x to VirtueMart 2.y.z ".

Does anyone know what the issue could be?

Is there a file that may have a base url that may not have been written correctly or something? I have about 3 other VM sites on the same server so I know its not a server issue.

Any help would greatly be appreciated
Title: Re: Can't Save any Admin-Config Settings
Post by: robert on December 23, 2012, 04:02:06 AM
Addition: What seems to be happening is when I attempt to save or apply any changes "?option=com_virtuemart&view=config#" is removed from the url after saving/applying

it should return to "http://thedomainname.com/administrator/index.php?option=com_virtuemart&view=config" but instead it returns the url "http://thedomainname.com/administrator/index.php"
Title: Re: Can't Save any Admin-Config Settings
Post by: Milbo on December 23, 2012, 11:21:48 AM
Hello Robert,
which version do you use? a blank screen is a fatal error, please change your error report settings, so that we can see this error
Title: Re: Can't Save any Admin-Config Settings
Post by: sadrem on December 23, 2012, 11:40:56 AM
Probably You try to save config under User that is not shop owner.
Try to use superadmin that is also a vendor of vm shop
Title: Re: Can't Save any Admin-Config Settings
Post by: robert on December 23, 2012, 14:54:01 PM
I've upgraded the joomla core for this site to 1.5.26 and many of the issues were resolved - except 1 last issue. (VM 2.0.14)

The last issue is to resolve "No Shop Currency defined!"  the Save or Apply features still doesnt work when I attempt to save anything on "index.php?option=com_virtuemart&view=user&task=editshop"

One thing thats different about this install is "Shopper Number / ID: " is blank - is there a way to use phpmyadmin to manually insert this?
Title: Re: Can't Save any Admin-Config Settings
Post by: robert on December 23, 2012, 15:04:02 PM
Quote from: sadrem on December 23, 2012, 11:40:56 AM
Probably You try to save config under User that is not shop owner.
Try to use superadmin that is also a vendor of vm shop

I agree, just cant figure out how to get things sync'd - Ive tried a few suggestions.  http://forum.virtuemart.net/index.php?topic=99353.msg328287#msg328287 - http://forum.virtuemart.net/index.php?topic=99198.msg345640#msg345640

Im going to try to follow the suggestions here next http://forum.virtuemart.net/index.php?topic=109346.msg366137#msg366137
Title: Re: Can't Save any Admin-Config Settings
Post by: robert on December 23, 2012, 15:21:01 PM
While I was following these instructions:

    I had created a new Super User that I wanted to use as the Vendor
    Made sure that the new Super User was assigned a Shopping Number/ID in VM2
    Disabled myself as Vendor (I was the original Super User, and first one to config VM2 ... which kept reverting back to me for Shop Vendor, no matter what I did)
    Then in VM Cpanel > Shop > Shop > Additional Information I changed the Shopper Number/ID to the new User's one
    Save

I ran into the same blank page when using Joomla core to add a super admin, the blank white page appeared but the user was still created. I went to the VM admin area and tries to make the new user a vendor but was unable to make either a vendor.
Title: Re: Can't Save any Admin-Config Settings
Post by: robert on December 23, 2012, 17:26:18 PM
Well I hacked the DB and added the default currencies under the _vendors, seems to work - the site is a catalog without any commerce or pricing so I guess this may have fixed it for now.

I am trying to reconfigure the navigation now, and running into problems on that now
Title: Re: Can't Save any Admin-Config Settings
Post by: Milbo on December 23, 2012, 22:12:51 PM
You can use virtuemart with different administrators. If you are superadmin and not a vendor you are mapped to the vendor with id 1. Quite simple. There is no synchronisation, vm useres are extended joomla users, NOT own entities.