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VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: rnoppert on December 18, 2012, 16:30:21 PM

Title: VM2 PayPal integration doesn't store an order
Post by: rnoppert on December 18, 2012, 16:30:21 PM
Hi,

I noticed the PayPal plugin doesn't store an order, before payment has been done, so if I cancel payment of an order through PayPal, nothing is stored for the order. This means a vendor might potentially lose data from a potential client, if for some reason the payment wasn't processed. Is this the way integration of VM2 with PayPal was intended to work, or is something going wrong in our implementation (Joomla 2.5.8, VM 2.0.8e)?

Regards,

Richard.
Title: Re: VM2 PayPal integration doesn't store an order
Post by: alatak on January 04, 2013, 18:08:13 PM
Hello

The order is stored before calling paypal.
If the payment is not processed, then the order is cancelled.
Title: Re: VM2 PayPal integration doesn't store an order
Post by: rnoppert on January 06, 2013, 12:02:58 PM
Hi,

I just updated the site to VM 2.0.14 and did another test with PayPal. It now works, so all orders with the PayPal payment method selected are now stored in the orders table, regardless of the payment status. Could have been an issue with VM 2.0.8e, but solved for me.

Thanks for the response!

Regards,

Richard.
Title: Re: VM2 PayPal integration doesn't store an order
Post by: alatak on January 06, 2013, 17:46:31 PM
Hello

QuoteI just updated the site to VM 2.0.14
Our latest stable version is 2.0.16. Why did you update to 2.0.14?
Title: Re: VM2 PayPal integration doesn't store an order
Post by: rnoppert on January 06, 2013, 18:07:09 PM
Frist of all because the template we use has not been updated for VM 2.0.16 yet, but also because 2.0.16 is not stable.  The sites I've tried to update so far all had issues with pricing, which meant I had to go back to 2.0.14 (which works for most of the functionality required,  but still has some issues.
Title: Re: VM2 PayPal integration doesn't store an order
Post by: veeco on January 08, 2013, 13:44:37 PM
Actually before you click the checkout/confirm the order, every order saved in #_virtuemart_orders... have you take a look on that table ?
Title: Re: VM2 PayPal integration doesn't store an order
Post by: alatak on January 08, 2013, 13:54:56 PM
HEllo

Quoteso if I cancel payment of an order through PayPal, nothing is stored for the order.

Did you check that you have configurated paypal so it does send the notification?
If it is the case, your web site should receive that notification, and the order status should change.
Title: Re: VM2 PayPal integration doesn't store an order
Post by: rnoppert on January 08, 2013, 16:35:30 PM
Hi,

When using VM 2.0.8e it didn't work, but now I have installed VM 2.0.14 it does work. No issues for me anymore!

Regards,

Richard.
Title: Re: VM2 PayPal integration doesn't store an order
Post by: alatak on January 08, 2013, 20:49:14 PM
Hello

Check your sever logs to see if Paypal send you a notification. If it does not, then check your paypal account configuration
Title: Re: VM2 PayPal integration doesn't store an order
Post by: rnoppert on January 09, 2013, 11:56:40 AM
Hi,

It already works since the update to VM 2.0.14.

Regards,

Richard.
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