VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: ricky_666 on November 24, 2012, 17:02:54 PM

Title: Shipping not working when weight limitations inserted
Post by: ricky_666 on November 24, 2012, 17:02:54 PM
Hi

I have just migrated my site from VM1 to VM2 version 2.0.12f and am using joomla 2.5.7.

the problem i am experiencing is getting the shipping to automatically select the correct shipping cost based on weight like it did in VM1 instead of getting a list of options to choose from. I have 3 Shipping options, but when the lowest weight and highest weight values are inserted the shipping options dont display. If the weight values are removed the 3 options are displayed but not autmatically selected for the weight of the product.

Setup of shipping:

Zip Start: blank
Zipp End: blank

Lowest Weight: 0.1
Highest Weight: 1.99

Weight Unit: Kilogramme

Minimum Product: blank
Maximum Product: blank

Minimum Order Product: blank
Maximum Order Product: blank

Shipping Cost: xxx.xx

Package Fee: 0


With Thanks
Title: Re: Shipping not working when weight limitations inserted
Post by: Clocked0ne on December 03, 2012, 13:00:39 PM
Hi,

I'm experiencing the exact same problem since upgrading from a previous version of VM, now running Joomla 2.5.8 / VM 2.0.14 and shipping options are not working correctly when weight bands are set.

e.g. product has a weight of 0.5 (kilogramme units) and the shipping option has an upper weight band of 49 kilogrammes but does not display in the shopping basket unless the band is removed.

I also found that by using an arbitrary upper weight in the shipping method of '499' with the weight unit set to kg does not work, yet if I change this to '500' it suddenly works which makes me believe that there is a bug with the weight units not being used correctly and perhaps it is fixed/stuck using grammes.

Could someone from the VM team help on this please?
Title: Shipping not working when weight limitations inserted
Post by: atrus on December 05, 2012, 07:51:54 AM
Confirm the same problem here, running VM 2.0.14

Rgrds,
Chris

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Title: Re: Shipping not working when weight limitations inserted
Post by: alatak on December 05, 2012, 11:39:37 AM
Hello

I cannot repoduce your problem
Quotee.g. product has a weight of 0.5 (kilogramme units) and the shipping option has an upper weight band of 49 kilogrammes but does not display in the shopping basket unless the band is removed.
In that case there should be no weight conversion

QuoteCould someone from the VM team help on this please?
Yes