I purchased the Virtuemart 2 UPS plugin. Installed and configured properly I still get the message: "We are sorry, no shipment method matches the characteristics of your order."
I sent an email to istraxx or virtumart but its like the forums here a dead end, the pre-sales email was answered in a record time though. Can anyone have the decency to help me get going with this plugin that I purchased. Thanks.
Any news yet? I am having the same issue.
thanks,
Ralph
I spent numerous hours with both UPS and corresponding with Virtuemart. It turns out the user name is case sensitive and I found that I could not have negotiated rates checked, however without it checked it still gives me the negotiated rates. It's misleading, but it does work for me. I hope this helps.
Quote from: bmw2182 on November 30, 2012, 17:17:18 PM
I spent numerous hours with both UPS and corresponding with Virtuemart. It turns out the user name is case sensitive and I found that I could not have negotiated rates checked, however without it checked it still gives me the negotiated rates. It's misleading, but it does work for me. I hope this helps.
What is "negotiated rates"? I do not even see that option.
One thing I can tell you. You must pay attention to product weights.
UPS recognize only pounds not kilogrames.
I have the same error message, until I didnt correct that thing.
I am hope that will help you.
Best regards.
Hello
QuoteI sent an email to istraxx or virtumart but its like the forums here a dead end, the pre-sales email was answered in a record time though. Can anyone have the decency to help me get going with this plugin that I purchased. Thanks.
We do have a ticket system, and we help everybody asking questions.
QuoteIt turns out the user name is case sensitive and I found that I could not have negotiated rates checked,
Yes i found yesterday why the negociated rates were not working.
I just released a new version plgvm_istraxx_ups_vm2.0.6_1.17.zip
which fixes this issue
QuoteUPS recognize only pounds not kilogrames.
This depends on your country. You must select the correct option for this parameter
Local Weight Unit
Do you have an English website?
How do I get the upgrade? Mine is only a few days old.
Hello
to upgrade you go here: http://extensions.virtuemart.net/my-orders