VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: carina10 on November 20, 2012, 11:05:59 AM

Title: Cannot save any changes to products on VM
Post by: carina10 on November 20, 2012, 11:05:59 AM
Hi,

I have a problem saving changes to my products on VM, I have turned off the editor etc and still nothing seems to help. Can someone please let me know, its just the product description that I have a problem with, everything else is fine.

Many thanks
Carina
Title: Re: Cannot save any changes to products on VM
Post by: bytelord on November 20, 2012, 11:42:17 AM
Hello,

Jooma, vm2 version? Did you take a look under joomla error log? You did a fresh installation or you are used any quickinstall packages? Any screenshot from the backend?

Regards
Title: Re: Cannot save any changes to products on VM
Post by: carina10 on November 20, 2012, 12:27:56 PM
Hi,

Sorry, not following you? I did a jce editor installation a few weeks back, no errors, but how would this affect the Virtue Mart component?

Where do I see what version VM this is? I see theres a notice to upgrade to V2.02, should I do that and see what happens?

Regards

Quote from: bytelord on November 20, 2012, 11:42:17 AM
Hello,

Jooma, vm2 version? Did you take a look under joomla error log? You did a fresh installation or you are used any quickinstall packages? Any screenshot from the backend?

Regards
Title: Re: Cannot save any changes to products on VM
Post by: bytelord on November 20, 2012, 12:47:02 PM
Hello,

Your VM2 version is too old, right now we are using 2.0.14 last stable. I suggest to upgrade.
Try to reinstall vm, i don't know the reason but it could affect it.

Regards
Title: Re: Cannot save any changes to products on VM
Post by: carina10 on November 20, 2012, 12:50:53 PM
okay, thanks! I will do so right away and let you know what happens.