VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: panorama on November 11, 2012, 13:39:26 PM

Title: Unable to set/change currency, prices and tax
Post by: panorama on November 11, 2012, 13:39:26 PM
I have installed the complete OT_Ante_template_installation_package_j25 (using the FTP-server as normal installation via Joomla was not possible) and I have succesfully set up the shop with categories and products. See http://magnetneglelak.dk/OTAnte - Only I have 3 major problems:

1. Can't find out where to set the currency (should be Danish kroner DKK). Under Configuration, Currency - I have unpublished all currencies except Danish Kroner. Still, all prices are shown in Euro or Dollars.
2. Can't change/set the tax rate. I have tried to changes the existing demo but get an Error all the time when trying to Save - I have also tried to set up a New rule, but get an Error when trying to Save. It is as if something is missing.
3. I have tried to change the prices of my products, but I am not allowed to do so. They go back to the price they were before all the time.

I have read somewhere on this site how I should configure SHOP under VirtueMart 2.0.12. But when I go to the Shop menu in Administration, I don't see all the fields that I see in the tutorial. It is as if something is missing.

Is there someone out there, who can see what might be wrong here?
Title: Re: Unable to set/change currency, prices and tax
Post by: bytelord on November 11, 2012, 14:26:32 PM
Hello,

I assume you have used the quickstart package of that template ... this usually causes issues because of wrong permissions, wrong paths, etc,etc, as also break installations

Please try to make a clean installation for joomla, install virtuemart and then apply your template.

1. Under Shop -> Shop in the backend select under Currency the right one and under List of accepted currencies make sure that there is only the one you want.
2 & 3. Related to quickstart package you have as i already say. Try to reinstall VM ...

Regards
Title: Re: Unable to set/change currency, prices and tax
Post by: panorama on November 12, 2012, 10:40:58 AM
Thx. Does this mean that everything that I have to start all over?
Or is there any way that the work (categories - articles - images etc.) I have already done can be used after reinstalling Virtuemart?

Regards,
Lili

Title: Re: Unable to set/change currency, prices and tax
Post by: bytelord on November 12, 2012, 11:30:25 AM
Hello,

You could use akeeba backup to take a good backup of your site, reinstall vm after and test your site. Reinstalling vm does not looses your changes. But in any case backup first.

Regards
Title: Re: Unable to set/change currency, prices and tax
Post by: bytelord on November 12, 2012, 14:42:00 PM
Hello,

The quickstart package normally includes joomla also. I don't know something about third party templates and i cannot help you on that because i am not aware about the installation. You should ask for support the template vendors.
As i told the best way is:
Install joomla
Install vm
Install Template.

Regards
Title: Re: Unable to set/change currency, prices and tax
Post by: panorama on November 12, 2012, 18:25:53 PM
Thank you. I have followed your advice and the problem with the currency and prices seems to be solved. Only, now I don't have any layout on the page as the demo data from the template is not installed when I don't install the quick package. But I understand that you cannot help me with that issue, and I must try to contact someone else. Thank you again. :-)
Title: Re: Unable to set/change currency, prices and tax
Post by: bytelord on November 12, 2012, 18:45:53 PM
Probably there is a standalone package only with the template. You should contact your template provider to send it to you.