We have problems with the just purchased UPS Plugin. After installation, the plugin parameter config shows these errors:
Plugin Parameters
Warning: require(JPATH_VM_ADMINISTRATOR/models/vendor.php) [function.require]: failed to open stream: No such file or directory in /home/woodsb/public_html/plugins/vmshipment/istraxx_ups/elements/countryfrom.php on line 37
Fatal error: require() [function.require]: Failed opening required 'JPATH_VM_ADMINISTRATOR/models/vendor.php' (include_path='.:/usr/lib/php') in /home/woodsb/public_html/plugins/vmshipment/istraxx_ups/elements/countryfrom.php on line 37
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Once I go in to set up the plugin in Virtuemart, under United States Shipper we are missing the domestic Delivery Services:
Next Day Air Early AM
Next Day Air
Next Day Air Saver
2nd Day Air AM
2nd Day Air
3 Day Select
Ground
I believe this leads to the error during checkout that gives me "Please select a shipment method. We are sorry, no shipment method matches the characteristics of your order."
Please help. This is the only thing holding us up from launching our site.
Hello,
this problem has been solved some time ago.
Are you sure you are using the latest version?
The reason is because u are in the Joomla plugin manager, and the Virtuemart config is not loaded.
You can publish the plugin from the joomla plugin list.
The plugin should be configurated in VirtueMart , via the shipment methods, and not via the Joomla plugin manager.
I did a search for this error and only found one other instance that hadn't been answered yet.
Quote from: alatak on September 19, 2012, 10:29:55 AM
Are you sure you are using the latest version?
I hope so. I just purchased it today and it was the file I was directed to download.
Can you answer any of the other questions?
I did configure it in VM, but as I mentioned, there are many Domestic Delivery Services missing for the United States, including Ground which is the only reason I needed this module to begin with.
Also, I get the error during checkout that gives me "Please select a shipment method. We are sorry, no shipment method matches the characteristics of your order."
This is why I was hoping this module was incomplete for some reason.
Hello
Did you fill in the shop parameters?
The service list depends on the country of the shop.