VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: seweryn on September 14, 2012, 11:33:28 AM

Title: Custom can change order in 30 minutes
Post by: seweryn on September 14, 2012, 11:33:28 AM
Hello,

I think that customer should have a possibility to change his order in a few time (for example 30 minutes from checkout).
Sometimes customers make mistakes and if they have a possibility to make changes in orders it will be very helpful.

Have a Virtuemart this option?

Please help.
Title: Re: Custom can change order in 30 minutes
Post by: jenkinhill on September 14, 2012, 23:29:40 PM
No that option does not exist in VirtueMart.
Title: Re: Custom can change order in 30 minutes
Post by: vigier on September 15, 2012, 00:29:59 AM
And actually I hope it never will since my customers have to pay directly. Pay 1, change the order later and get 2 for free?
Title: Re: Custom can change order in 30 minutes
Post by: seweryn on September 17, 2012, 09:39:12 AM
It is difficult to make this function correctly.
But let's assume that you have ordered a T-shirt in blue, but after 5 minutes, the customer wants to change the color to black.
Now the client will call and ask you to change the color, but you can not edit the order in the backend, and even if such a possibility appears, the call is inconvenient.

Thanks for your reply.
Title: Re: Custom can change order in 30 minutes
Post by: Milbo on September 17, 2012, 11:50:46 AM
Order editing is in the pipe, but only for administrators and if someone wants it for customers, okey, write it, but 99% dont want that customers can change the order.
Title: Re: Custom can change order in 30 minutes
Post by: seweryn on September 17, 2012, 12:58:04 PM
Ok, I understand. My shop offer specific services and it would be very helpful.

Thanks for your reply.