VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: jbenes on July 13, 2012, 11:41:22 AM

Title: Unable to Update Additional Information under Shop
Post by: jbenes on July 13, 2012, 11:41:22 AM
Hi. I am unable to add additional information under the Shop -> Shop tab. I am also unable to update the "General User Information" tab. When I press Save to update my info, it is all deleted. Every time I pull up the shop page, I get the error:

JUser: :_load: Unable to load user with ID: 608

I am running PHP 5.3, VM 2.0.8c, and Joomla 2.5.

Any ideas how to fix this? Thanks!
Title: Re: Unable to Update Additional Information under Shop
Post by: John2400 on July 13, 2012, 14:41:14 PM
Just for an initial try - could you create a new user in joomla - user another email address and make them vendor- then try and update - the old vendor in joomla or VM.

Like trying to unlock them.
Title: Re: Unable to Update Additional Information under Shop
Post by: jbenes on July 13, 2012, 19:24:09 PM
I created a new admin account and tried to update the info without any luck. Where do I change the default vendor for the site?
Title: Re: Unable to Update Additional Information under Shop
Post by: John2400 on July 14, 2012, 00:59:07 AM
in VM see images

[attachment cleanup by admin]
Title: Re: Unable to Update Additional Information under Shop
Post by: jbenes on July 14, 2012, 03:22:40 AM
I'm still getting the error. I'd be happy to provide any developers with access to my site if they need it. Thanks!

EDIT: Problem is fixed. I just went through and changed the admin user ID to 608 throughout Joomla (in the users table, vmusers table, etc).

Thanks for your help everyone!