VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: bubu636 on June 01, 2012, 07:45:59 AM

Title: Nothing to select in Shipping and Payment...
Post by: bubu636 on June 01, 2012, 07:45:59 AM
Hello,

When I move an item to a cart without entering shipping address, I will get "Select Shipment" and "Select Payment" links. When I click either one of them, there are nothing to choose from. I use UPS Ground (only) and PayPal Standard (only). Why I don't see those icons when I click the links? If I enter my shipping address or log in, it will show the shipping method and PayPal payment icons...

Please help!

Thank you.

[attachment cleanup by admin]
Title: Re: Nothing to select in Shipping and Payment...
Post by: John2400 on June 01, 2012, 08:56:39 AM
bubu636,

Hi that is correct - To give you an idea, you are actually asking the machine to ship the product , but it is asking you the question "where to? "

* you must fill in the address first every time before you hit shipping or postage as it does no know where you are shipping the product.

It cannot do any calculations based upon an unknown address.

It should work just fine -
Title: Re: Nothing to select in Shipping and Payment...
Post by: bubu636 on June 02, 2012, 07:11:35 AM
Hi John,

Thank you for the reply!
It's confusing that it asks to "Select Shipment" or "Select Payment" in the page if nothing to choose from. I am wondering if I can force a customer to sign in or type the shipping address without showing the "Select Shipment"/"Select Payment" links....

Do you have any suggestions?

Have a great weekend!
Title: Re: Nothing to select in Shipping and Payment...
Post by: John2400 on June 02, 2012, 08:18:22 AM
I'm sure  there is a step by step option in configuartion that may force the address first.

Yes you can set both shipping and postage to be automatic - Just make sure your settings for all shipping and postage are large and or cover everything you need. ( if you are not sure just post again)

eg: http://forum.virtuemart.net/index.php?topic=100910.msg334418#msg334418

* and yes you can actually change the wordings to say something else - that is in the languagae folder on the website
post :

To change the actual words that show up on postage and shipping are at ?

Language folder>>en-GB>>en-GB>com_virtuemart.ini>> try around lines 75 to 80 -

Make a copy of the file first and then change the writing. it will work perfectly - write what you like.
Title: Re: Nothing to select in Shipping and Payment...
Post by: bubu636 on June 06, 2012, 08:09:08 AM
Hi John,

I changed the wording in the language file. It's looks better but this is still not user friendly to me....So I changed the configuration to "show checkout steps" but I didn't see any difference...

I wish this checkout function is "show items in the cart" > "click on buttons continue checkout" > Then shows "sign in" or "register" by default... It's difficult for a beginner to customize sometimes-:)

Anyway, thank you for all your help!