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VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: spacehulk on May 31, 2012, 03:52:25 AM

Title: Email Not sent when Order status changed to Confirmed
Post by: spacehulk on May 31, 2012, 03:52:25 AM
Hi All

Have been trawling the forum for a solution to this problem. 

In the orders list, if I change the order from pending to Confirmed NO email is sent to the customer or admin.
but
if I change the status to any of the other options eg. shipped, refunded, cancelled an email is sent.



cheers
MArtin

VM 2.0.6
Jomla 2.5.1
PHP Version    5.2.13
Web Server    Apache/2.2.15 (

Title: Re: Email Not sent when Order status changed to Confirmed
Post by: spacehulk on June 05, 2012, 10:58:42 AM
Anyone?
ok a bit more info, when I goto
orders & shoppers --> orders --> click on an order

1-
if I click on update status and change to confirmed, it goes to a blank screen
2-
If I change the status where the item lines are then it changes the status to confirmed but no email.

Title: Re: Email Not sent when Order status changed to Confirmed
Post by: spacehulk on July 09, 2012, 03:08:40 AM
still no ideas?

anything? point me in any direction....
Title: Re: Email Not sent when Order status changed to Confirmed
Post by: spacehulk on July 22, 2012, 05:14:18 AM
nothing?
Title: Re: Email Not sent when Order status changed to Confirmed
Post by: John2400 on July 22, 2012, 09:55:34 AM
spacehulk,

Hi some of these issues were in early versions of 2.0.8 and lower - have you updated to - 2.0.8 version e?

If so - then type a little more about the process, version you are using, php , and what shipping and payment arrangements you are testing -  there was an issue with another payment clashing with orders. So step through your process for us.
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