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Title: Message on thank you page
Post by: muzoid on May 09, 2012, 00:56:53 AM

Hi, I'm on Joomla 2.5 and Virtuemart 2.0.2 using authorize.net

At the end of the purchase, on the thank you page I get this message "could not access file" twice. The purchase go through alright, but that showed.

Any clue what could be causing that?

Thanks.

Title: Re: Message on thank you page
Post by: alatak on May 10, 2012, 09:21:04 AM

Hi,

The message "Could not access file" is probably due to the invoice path.
When sending an email, VM sends also an invoice in a PDF format. This invoice is created and stored under the path "Safe Path".
Check that you have defined this path correctly in the VirtueMart configuration, in the "Templates" tab.

Title: Re: Message on thank you page
Post by: muzoid on May 10, 2012, 17:35:17 PM

thanks a lot for your quick reply and help!
I've checked in the template tabs and noticed that the ''path for sale'' is empty...I guess that's what you are talking about.
Still I'm not sure which path I should create there...any tipp?
thanks.

Title: Re: Message on thank you page
Post by: jenkinhill on May 11, 2012, 09:56:28 AM

See http://forum.virtuemart.net/index.php?topic=98633.0

Title: Re: Message on thank you page
Post by: muzoid on May 24, 2012, 03:58:57 AM

Thanks for the link...I appreciate.

I followed the steps, but unfortunately it didn't worked in my case, the message ''could not access file'' is still showing up on Thank You page after the purchase.

VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: muzoid on May 09, 2012, 00:56:53 AM