VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: jasonbondone on April 21, 2012, 14:47:45 PM

Title: can't select payment says sorry...
Post by: jasonbondone on April 21, 2012, 14:47:45 PM
hello when i select payment it gives me a message which i have  included below in snap shot.

[attachment cleanup by admin]
Title: Re: can't select payment says sorry...
Post by: John2400 on April 22, 2012, 09:06:34 AM
jasonbondone,

This happens when you have not filled in an address first.

Or your payments have not been configured correctly - maybe you have the wrong county , min or max amounts - etc currency.
Title: Re: can't select payment says sorry...
Post by: jasonbondone on May 09, 2012, 01:32:49 AM
Quote from: John2400 on April 22, 2012, 09:06:34 AM
jasonbondone,

This happens when you have not filled in an address first.

Or your payments have not been configured correctly - maybe you have the wrong county , min or max amounts - etc currency.

i don't see where i messedd up everything is correct.
Title: Re: can't select payment says sorry...
Post by: John2400 on May 09, 2012, 10:27:32 AM
OK show us your site ,

see if I can put something in the basket?

Make another postage and shipping for free and open it right up so that zip code is empty .

Then fill in an address - that way  you will know it is not an address issue. Then change only one postage or shipping and try again , eventually you will see that one or all three are the issue.
Title: Re: can't select payment says sorry...
Post by: jasonbondone on May 09, 2012, 21:12:14 PM
Quote from: John2400 on May 09, 2012, 10:27:32 AM
OK show us your site ,

see if I can put something in the basket?

Make another postage and shipping for free and open it right up so that zip code is empty .

Then fill in an address - that way  you will know it is not an address issue. Then change only one postage or shipping and try again , eventually you will see that one or all three are the issue.
sit is offline i can send a login
Title: Re: can't select payment says sorry...
Post by: jasonbondone on May 09, 2012, 21:31:06 PM
i actually corrected it but now i can't get the shipping cost to stay. every time i fill out the information in the backend it goes back to being blank
Title: Re: can't select payment says sorry...
Post by: jasonbondone on May 09, 2012, 21:36:56 PM
solved