Print Page - missing product attributes on order

Title: missing product attributes on order
Post by: Janman on March 27, 2012, 16:34:39 PM

I have created custom field size 3,4,5
I have added a product of each size in my cart and check out.
In my order email I only get one product with one size but the total amount is for all the items I added
Please c attached image

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Title: Re: missing product attributes on order
Post by: jenkinhill on March 27, 2012, 17:06:18 PM

This is the VirtueMart 2 forum section, but that looks like a VM1.1 payment system?

Title: Re: missing product attributes on order
Post by: Janman on March 28, 2012, 09:06:38 AM

virtuemart 2
joomla2.5
http://www.rollerkidz.co.za/

Title: Re: missing product attributes on order
Post by: jenkinhill on March 28, 2012, 12:28:55 PM

OK first try upgrading to VM 2.0.2 - Do not upgrade on a live site, only on a backup first so you can test - http://forum.virtuemart.net/index.php?topic=95513.0

Is PayFast a new plugin for VM2?

Title: Re: missing product attributes on order
Post by: PRO on March 28, 2012, 12:29:58 PM

Janman, as far as I know that was fixed

Title: Re: missing product attributes on order
Post by: Janman on March 28, 2012, 13:14:00 PM

I have the latest version 2.0.2 virtuemart installed
Payfast is a payment method in South Africa. I don't think that the payment method is the problem. The problem is with the custom fields.
I need some help please my client is on my case (not Happy)!!

Title: Re: missing product attributes on order
Post by: PRO on March 28, 2012, 14:51:28 PM

what is the custom field type?

Title: Re: missing product attributes on order
Post by: Janman on March 29, 2012, 09:22:27 AM

I Used the custom field plugin (drop.zip) and I get the same problem.

Title: Re: missing product attributes on order
Post by: PRO on March 29, 2012, 16:31:58 PM

Quote from: Janman on March 29, 2012, 09:22:27 AM
I Used the custom field plugin (drop.zip) and I get the same problem.

are you talking about MY plugin?

if so, the picture attached is an order I just did. I do not get the problem. Its hard to read because I have taken all the css styling out of it.

Maybe, try upgrading
http://forum.virtuemart.net/index.php?topic=99590.0

ALSO: make sure you are not using a template override thats conflicting

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Title: Re: missing product attributes on order
Post by: Janman on March 29, 2012, 16:56:26 PM

Sorry but your not helping me with my problem. The system is not working on both, with or without your plugin. I get the error on my system, not yours. Now please do a test on the website http://www.rollerkidz.co.za/index.php/shop/chicago-kids-skates (http://www.rollerkidz.co.za/index.php/shop/chicago-kids-skates) use the chicago crs 100 skates and add all 3 sizes to the cart and do a eft checkout. Check your order online or on your email it will show one product but total price off all the sizes.

Thanks

Title: Re: missing product attributes on order
Post by: PRO on March 29, 2012, 19:51:02 PM

Quote from: BanquetTables.pro on March 29, 2012, 16:31:58 PM

Maybe, try upgrading
http://forum.virtuemart.net/index.php?topic=99590.0

^^^^

Title: Re: missing product attributes on order
Post by: Janman on March 30, 2012, 09:31:59 AM

I did the update and it worked, thanks for all the help
Cheers

VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: Janman on March 27, 2012, 16:34:39 PM