VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: freeme on March 25, 2012, 20:04:06 PM

Title: PayPal plugin - not sending confirmation mail automatically after payment?
Post by: freeme on March 25, 2012, 20:04:06 PM
Joomla 2.5.3
VM 2.0.3.e

Hi,
I was wondering if anyone of you, using the PayPal plugin ever got it 100% fully working? Paypal payment works, but there is no confirmation mail sent out to the customer, even that the payment was completed.

This in particular is quite annoying especially if you are selling virtual downloads, as you have to change the status to "confirmed" manually, before the download link is sent out...


For all other users of PayPal - the status is changed from "PENDING" to "CONFIRMED" automatically?
Title: Re: PayPal plugin - not sending confirmation mail automatically after payment?
Post by: freeme on March 28, 2012, 19:37:12 PM
Seems like nobody is having that problem anymore.

Additionally: at the moment - when I am selling downloadabel files, then there is no download link sent with the confirmation mail, when a user pays with PAYPAL. If it is paid with standard payment, then the link is sent.

This is driving me crazy
Title: Re: PayPal plugin - not sending confirmation mail automatically after payment?
Post by: ramonesmania on April 14, 2012, 17:05:18 PM
I'm using Joomla 2.5.4, VM 2.0.4 and i have a common issue about PayPal plugin

My customers and my eshop get confirmation mail only when the the payment is confirmed.
If the customer cancel for some reason the payment neither customer or eshop get mail but the order is recorded in the admin panel.

Is it possible to send mail even in that occasion?
Title: Re: PayPal plugin - not sending confirmation mail automatically after payment?
Post by: spyderwebdesign on April 16, 2012, 16:18:33 PM
which paypal plugin are you guys using? Is your paypal pro or express?
Title: AW: PayPal plugin - not sending confirmation mail automatically after payment?
Post by: freeme on April 16, 2012, 16:44:50 PM
Standard VM paypal plugin

Gesendet von meinem GT-I9100 mit Tapatalk 2
Title: Re: AW: PayPal plugin - not sending confirmation mail automatically after payment?
Post by: spyderwebdesign on April 16, 2012, 18:45:02 PM
Quote from: freeme on April 16, 2012, 16:44:50 PM
Standard VM paypal plugin

I haven't used that one since it doesn't allow you to add your API Username, API Password, and API Key.

I did see in the configure there is an option for "Order Status for Successful transactions" which you can set to confirmed. I would suspect that would cause the email to fire.
Title: Re: PayPal plugin - not sending confirmation mail automatically after payment?
Post by: ngenge on September 25, 2012, 11:36:21 AM
It's solved. Please check this link -- > http://forum.virtuemart.net/index.php?topic=96541.msg359637#msg359637 :)