Hello, I have upgraded my virttuemart to the VirtueMart version 3.4.0 I have Joomla! 3.8.12 I no longer receive the purchase email, while with bank transfer and cash on delivery it works perfectly. What should I do ?
You updated from which version ? Are the settings in the configuration for the payment option (PayPal) for sending e-mail correct ?
Jörgen @ Kreativ Fotografi
VirtueMart 3.2.14 , every time i've updated virtuemart this has never happened, i do not know what to do now
Quote from: Jörgen on September 23, 2018, 21:10:14 PM
Are the settings in the configuration for the payment option (PayPal) for sending e-mail correct ?
Jörgen @ Kreativ Fotografi
This is the PayPal configuration (see image)
No, not that one, the settings for payed, aborted etc. The settings following the Orderstatus.
Jörgen @ Kreativ Fotografi
I attach other images
Does the order status get updated for the order ?
Jörgen @ Kreativ Fotografi
Yes, I bought with paypal, but the email does not arrive (see attached images)
It would have been nice if You had translated the status, but pending status will not give any emails. The transaction has not gone through. And there is no reply from PayPal.
Jörgen @ Kreativ Fotografi
Actually, the "Pending" orderstatus is selectable for vendors... and so the email should come for vendors, but NOT for shoppers.
giriga are you certain about?