Author Topic: Re: error return page after order [solved]  (Read 656 times)

TAIWAR

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Re: error return page after order [solved]
« on: February 02, 2021, 15:33:07 pm »
Hello I have downloaded VirtueMart3.8.8_Joomla_3.9.24-Stable-Full_Package

ans installed the default demo VM and make a test : add some product and validate the order.
But at the end of the order the website come back at on another page  : http://www.mywebsite.com/index.php/cart/orderdone?virtuemart_vendor_id=1  and not the home page and the page is not correct :

thank you

jenkinhill

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Re: error return page after order
« Reply #1 on: February 02, 2021, 15:45:20 pm »
On my test site I go to https://xxxxxxx.co.uk/VM388/index.php/vm/cart/orderdone where the Thank you for your order! page is displayed. For this test I used registration before checkout for a new shopper.

From your image it looks like you are logged into the front of the site as superadmin?
Kelvyn

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Currently using VirtueMart 3.8.9.10473 on Joomla 3.9.24 PHP 7.4.14

Jörgen

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Re: error return page after order
« Reply #2 on: February 02, 2021, 15:46:36 pm »
There are default settings, change in VM Back end and probably Joomla system settings.
Jörgen @ Kreativ Fotografi
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TAIWAR

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Re: error return page after order
« Reply #3 on: February 02, 2021, 16:12:19 pm »
Thank you

@jenkinhill yes I use Super user, now I have make a new shopper but it seems that I have the same problem after registration.
@Jörgen Sorry I don't understand what I have to change at VM back end ?

Jörgen

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Re: error return page after order
« Reply #4 on: February 02, 2021, 20:57:33 pm »
Check that Joomla global settings cookie settings are blank.
Check that correct url is entered in VM shop censor.
Jörgen
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TAIWAR

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Re: error return page after order
« Reply #5 on: February 03, 2021, 06:59:51 am »
Thank you
The cookies of  joomla are blank but what is the default correct url in Vm and where I have to change ?
I login And test again and I see the same page : white page with text .
I use error maximum but no error on front end.
Do I have to download also core vm ?

Jörgen

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Re: error return page after order
« Reply #6 on: February 03, 2021, 08:49:02 am »
The image you are showing does not give much help.
Can You give us a live URL ?

Jörgen
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TAIWAR

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Re: error return page after order
« Reply #7 on: February 03, 2021, 09:34:36 am »
Hello you can make test :

http://site.transport-gotrans.com/

Thank you

Jörgen

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Re: error return page after order
« Reply #8 on: February 03, 2021, 10:13:57 am »
You seem to loose the CSS. It breaks all over the place.

Try to turn of SEF in Joomla and see if that helps.

Jörgen @ Kreativ Fotografi
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Jörgen

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Re: error return page after order
« Reply #9 on: February 03, 2021, 11:31:03 am »
I guess You have trouble loading jquery.

Turn of sef and check You setting in VM for loading jquery.

You seem to miss
“http://site.transport-gotrans.com/product-variants/media/jui/js/jquery.min.js?024ac34522a2ab631c26c7c6b617f4ec”.

Have You changed any default settings ?

Maybe reinstall VM ?

Jörgen @ Kreativ Fotografi
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TAIWAR

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Re: error return page after order
« Reply #10 on: February 03, 2021, 13:14:53 pm »
Hello if I turn sef joomla yes it works.
No I didn’t change default setting.
Ok I’m going to install vm, just download the last version and install again right ?


Jörgen

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Re: error return page after order
« Reply #11 on: February 03, 2021, 14:15:31 pm »
Yes it is possible to just install once again.
Jörgen
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TAIWAR

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Re: error return page after order
« Reply #12 on: February 03, 2021, 17:43:01 pm »
I ve just installed once again and I have always the same problem, it only works if I use SEF from joomla...

Jörgen

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Re: error return page after order
« Reply #13 on: February 03, 2021, 21:06:09 pm »
You have something strange in your setup.

heck this url to VM css:
http://site.transport-gotrans.com/wear/components/com_virtuemart/assets/css/vm-ltr-common.css?vmver=88b4cabe

This url gives error but if You remove WEAR it works.
http://site.transport-gotrans.com/components/com_virtuemart/assets/css/vm-ltr-common.css?vmver=88b4cabe

I have no clue to this, maybe someone else has an idea.

Is there a correct menu item with the top level category in Your language ?

Jörgen @ Kreativ Fotografi
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GJC Web Design

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Re: error return page after order
« Reply #14 on: February 03, 2021, 22:33:17 pm »
no "base" menu to the VM com_virtuemart?  Maybe only one to the category /wear  ?
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