Check out doing nothing

[mattia14]

Hallo everybody, sorry if I am writing a topic that maybe has already been discussed but I cannot find an answer to my question. I am new to virtuemart and for this reason this could seem a stupid question but....

I created a website using joomla (last version, 3.xxx) and virtuemart (also last version 3.xx...). Everything seems to be working but, once in the cart... i can see the items but once i click on the checkout button nothing happen, it just go back to the same page...

I also tried to use a paypal check out, it works but only when i click on the "paypal" button, not on the check out... ( I attach a pic of the buttons I am talking about)

I probably forget to add some kind of plugin? or do I have to instal an extra module/plugin that mage the check out?

If yes, do you have any suggestion?

thank you in advance for your help.

[jenkinhill]

Please give exact versions and URL.  http://forum.virtuemart.net/index.php?topic=79799.0

This has been covered hundreds of times before in the forum, and is usually a JavaScript conflict. Without the URL nobody can check.

[mattia14]

the virtuemart version is 3.0.12
the joomla version is 3.4.8

you can see the store here: www.feelfree-shop.com (is offline, in order to connect you have to use the username test and pswrd test1234)

sorry for the misplacement of my post


Mod edit:  impatient bump message removed. Please read http://forum.virtuemart.net/index.php?topic=104795.0

[AH]

Try to configure paypal as a standard paypal not the paypal checkout now button

you don't appear to have any shipping configured that may be a problem

your template does add some additional java which may not be helping - try with a default template only to start off with

[PRO]

have you disabled template overrides to see?

tried with standard joomla template?

[mattia14]

thank you very much, I will try it out

[mattia14]

Thank you a lot for your advice. It tooks me a bit but I did it...

I contacted the creator of the template and now the payment seems to be working...

but is still blocking once the botton "confirm order" is cliccked...

the guy from the template told me: "We disabled Template overrides for the cart section so, now your cart is managed by default Virtuemart script and it supposed to work just fine."

I did a big step forward but is still not working, now it gives me this:


Unknown column 'order_create_invoice_pass' in 'field list' SQL=INSERT INTO `ee3tl_virtuemart_orders` (`virtuemart_order_id`,`virtuemart_user_id`,`virtuemart_vendor_id`,`order_number`,`order_pass`,`order_create_invoice_pass`,`customer_number`,`order_total`,`order_salesPrice`,`order_billTaxAmount`,`order_billTax`,`order_billDiscountAmount`,`order_discountAmount`,`order_subtotal`,`order_tax`,`order_shipment`,`order_shipment_tax`,`order_payment`,`order_payment_tax`,`coupon_discount`,`order_discount`,`order_currency`,`order_status`,`user_currency_id`,`user_currency_rate`,`virtuemart_paymentmethod_id`,`virtuemart_shipmentmethod_id`,`ip_address`,`order_language`,`created_on`,`created_by`,`modified_on`,`modified_by`) VALUES ('0','267','1','P9XD03','p_eKn2kvR9','dmnaHeg3','PEc3b66fcfb','238.79448','229.79808','17.68848','{\"3\":{\"virtuemart_calc_id\":3,\"calc_name\":\"IVA Svizzera 8%\",\"calc_value\":\"8.0000\",\"result\":17.68848}}','0','0','212.776','17.02208','8.33','0.6664','0','0','0','0','27','P','27','1','11','5','118.172.62.xx','it-IT','2016-02-07 00:46:55','267','2016-02-07 00:46:55','267')


Do you think is it something wrong with joomla or virtuemart?

Thank you again

Matt

[jenkinhill]

Search?
http://forum.virtuemart.net/index.php?topic=132090.0
http://forum.virtuemart.net/index.php?topic=132152.0

[mattia14]

thank you i will check it

[Milbo]

I would wonder, why your updater is not updating the tables correctly for you. I would enable vmdebug and use the tools. BEWARE you must enable the use of the tools in the vmconfig and when you used it one time the right todo so is RESET, you must enable it again. This is a security feature!

[mattia14]

Hallo, I have been reading the articles that you showed me, but i cannot get to a solution

I understand that there is a problem with the table update... how do I do a debug without do any demage on the website?

Thank you again

Mattia

[Milbo]

As I wrote "I would enable vmdebug and use the tools."

http://docs.virtuemart.net/manual/tools-menu/70-tools-migration.html

"INSTALL TABLES OR IF NECESSARY UPDATE THEM

This is very important for people who use the svn. This executes the updater function of the installer and updates your tables to the newest layout."

You may use vm3.0.13 with the enhanced tableupdater. But actually your problem is a completly "new" and "different" one.

Or it is very simple and the update did not finish, then it is normal that the tableupdater did not finish, so just executed it again, with vmdebug enabled.

[mattia14]

Thank you a LOT Milbo.

so.. I did as you said and... after waiting for a couple of minutes the website goes on the page of the host (hostgator) with this error ERROR 504 - GATEWAY TIMEOUT.

After reloading joomla says:

compareUpdateTable alterKey not finished, please rise execution time and update tables again

alterColumns alterKey not finished, please rise execution time and update tables again

..... many many times....

How do I rise execution time? (if it is the right thing to do...)

Thank you a lot again for your help

[GJC Web Design]

ah .. hostgater.. my advice is shift to a decent host..

search on here for hostgater.. endless problems

e.g.

http://forum.virtuemart.net/index.php?topic=129761.msg458481#msg458481

http://forum.virtuemart.net/index.php?topic=132519.msg458610#msg458610

if your in the US I would recommend Siteground.. cheap and efficient .. J/VM friendly

[jenkinhill]

Agreed. Hostgator users seem to have so many resource issues, but they do clearly state that if you require increases above their (all too low) shared hosting limits you should use a VPS plan or dedicated server

http://support.hostgator.com/articles/pre-sales-policies/php-settings-that-cannot-be-changed