News:

You may pay someone to create your store, or you visit our seminar and become a professional yourself with the silver certification

Main Menu

UPS shipping rates much too low

Started by mathechecker, March 31, 2011, 09:34:27 AM

Previous topic - Next topic

mathechecker

Hello,
I'm using Joomla! 1.5.22 / Virtuemart 1.1.7a / UPS1.0

My problem is, that all submitted shipping rates are much too low.

Example:
From 84091 to 84036 (both Germany)
commercial customer
Packing 0.7m / 0.3m / 0.3m / 20kg
UPS Standard
Fuel SurCharge 8%
add 19% vat

Submitted rate from UPS1.0               : 10.86€
Calculated by wwwapps.ups.com/ctc/request: 15.27€ (correct, confirmed by phone)

Can anybody help me?
Many thanx in advance!


[attachment cleanup by admin]

lowmips

The original module has no way to pass package dimensions.  This is probably why your rates are too low.  What does the XML request/reply look like (do not post your UPS credentials if you post the XML here)?

My UPSv2 module has some dimension declaration support.
http://forum.virtuemart.net/index.php?topic=47142.0
Visit my website at www.lowmips.com
View my newsletters Here (sign up for newsletters on the front page of my website)

mathechecker

Hello Reggie!
Thank you very much for your reply.
I attached both debug informations: XMLrequest and XMLresult

If your version can eliminate this error -> I will donate today!

Best regard

[attachment cleanup by admin]

mathechecker

Hi Reggie!
I tried at wwwapps.ups.com to get a rate without input of the package dimensions -> same price like with dimensions (15,27€)
It seams, that for low weights the dimensions are irrelevant.

Best regards

[attachment cleanup by admin]

lowmips

One thing that really sticks out in your XML request is the weight..it shows only 2 kgs, but you say the package is 20kgs!
Visit my website at www.lowmips.com
View my newsletters Here (sign up for newsletters on the front page of my website)

mathechecker

#5
Hello Reggie!

I made a debug again:
I found the correct shipping rates in the debug informations, but they are not finally displayed.

15.27€ / 1.4141 (today's exchange rate $ -> €)= 10.798 !!!!
How am I able to avoid this calculation, because the submitted rates are already €, but the module "thinks" that it has to convert?


I already checked convertECB.php:
Used link:
var $document_address = 'http://www.ecb.int/stats/eurofxref/eurofxref-daily.xml';

New link:
http://www.ecb.europa.eu/stats/eurofxref/eurofxref-daily.xml

Can this be the reason?
Best regards,

[attachment cleanup by admin]

lowmips

Found the issue..the ups v1 module assumes that the currency being returned is in USD...go to ups.php, line 295:
$convert = true;

Change it to:
$convert = false;

This modification is specific to your configuration, so if anyone else tries this, be careful!
Visit my website at www.lowmips.com
View my newsletters Here (sign up for newsletters on the front page of my website)

mathechecker

#7
Hi Reggie
It works, thank you very much for your support !

Best regards,