Author Topic: Asking for help? PLEASE Provide VIRTUEMART VERSION and OTHER INFORMATION  (Read 75001 times)

jenkinhill

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    • Jenkin Hill Internet
Too any people fail to mention exactly their VM/Joomla versions.

All this does is waste time, as more than likely the first reply you get is to ask which versions you use.

THIS IS IMPORTANT AS MANY VERSIONS OF VM3.x (AND STILL SOME VM2.x) ARE IN USE

If you do want someone to reply please state exactly which version of VirtueMart you are using, eg  3.6.11.10300 or another build. If building from SVN please give the version number. "Latest" is not enough!

Also Joomla version (eg 3.9.18)  and PHP version.
Be precise please, PHP 7.2 is different from PHP 7.2.23

You should also say if you use plugins and/or template overrides, or a commercial Joomla template marketed as containing "VirtueMart styling" or similar.

For most issues a live site url is essential to help anyone who tries to offer assistance, and is vital for display, add to cart or lightbox issues..

And be sure to explain your issue in detail and in clear English.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.8.4.10335 on Joomla 3.9.19 PHP 7.3.18