Author Topic: clicking "checkout" takes me to the main category page?  (Read 1466 times)

baggiesmad

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clicking "checkout" takes me to the main category page?
« on: June 10, 2010, 12:41:44 pm »
I have found something very strange on my live store!!!

When I've tested the site before (logged in as an admin) i've added items to my basket and clicked "checkout" and i go through to my payment system.

I've just received a complaint saying they cannot complete an order.

So I have created a test account, added items to my basket and clicked show cart. Within the show cart module I click the "checkout" button it takes me to the main store front with all the category images????

www.mysite.com/index.php?page=shop.index&option=com_virtuemart&Itemid=256

why is this?

baggiesmad

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Re: clicking "checkout" takes me to the main category page?
« Reply #1 on: June 10, 2010, 14:16:05 pm »
I've just noticed that any user without any shipping details will get redirected to the front index.php.

I created a new test user and added test delivery details and it works fine.

Is there anyway to stop this from happening and allow the new users to add their details while going through the checkout process?

thanks

DeanMarshall

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    • Dean Marshall - Joomla and Mambo Consultancy
Re: clicking "checkout" takes me to the main category page?
« Reply #2 on: June 12, 2010, 02:28:07 am »

Are you using a template that ordinarily replaces the front page of your website with a bunch of modules instead of the standard 'component area'?

Many RocketTheme templates do this for instance.

If you are - go to the template manager:
extensions -> template manager -> click on your template
Look in the config options on the right.
Is there an option related to showing component area on front page?
If it is set to 'no' - does setting it to 'yes' fix the issue?

I could be barking up the wrong tree entirely here - but I've just lost the best part of a day to this type of issue. (being thrown back to the front page at certain parts of checkout - sometimes with a blank page.

Dean

Forrest

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Re: clicking "checkout" takes me to the main category page?
« Reply #3 on: June 12, 2010, 11:27:19 am »
@vannquish... You know better! You have an itemid issue. Please read up about "master link" by user "forrest".