Author Topic: [SOLVED] Download Email not being received  (Read 3313 times)

shamush9

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[SOLVED] Download Email not being received
« on: October 12, 2008, 21:22:26 pm »
Hi.
This is my first post so I hope I've put it in the right place.

I'm working on a site

http://www.immigrationsupermarket.com/joomla

and everything is working ok except that when ordering a download a 'confirmation' email is received but no 'link to download' email is being received.

I am using Joomla v1.0.11
and Virtuemart v1.1.2

Any ideas on how to fix this.

Thanks.

shamush9

  • Beginner
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  • Posts: 11
[SOLVED] Download Email not being received
« Reply #1 on: October 12, 2008, 22:57:07 pm »
[SOLVED]

1. in configuration, enable downloads and modify the path so the downloads are stored outside of your site for security reasons.

2. Add new product.

3. After you have added the new product and put in all of the info, 'list products' , then find the newly added product and next to it's name you will see a little picture under the list 'media' . It probably has a '0' next to it.

4. click on the little picture. This opens a new window. Click 'New'.

You can now enter the details for the download.

The following options worked for me.

Filename:   browse to the file
File Type:  Select 'Downloadable Product File(to be sold!)'
Upload to:  Select 'Download Path'
File URL:   Enter the full path (which should be the DOWNLOADROOT and the filename).

You can get more info here:

http://forum.virtuemart.net/index.php?topic=46196.msg147951#msg147951

http://virtuemart.net/documentation/User_Manual/Product_Files_and_Images.html
(the above link has some images missing, so get the full manual here:

https://dev.virtuemart.net/cb/displayDocument/VirtueMart_1.1_User_Manual.pdf?doc_id=1397

and then read page 73).

Hope this helps.