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Author Topic: Paypal Express problems after migration  (Read 173 times)

p.barg

  • 3rd party VirtueMart Developer
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    • Barg IT
Paypal Express problems after migration
« on: November 17, 2023, 09:53:37 AM »
Hello,

after migrating a site from VM3 to VM4.2.4 we have a problem with PayPal Express button.
Upon hitting the button, the modal popup opens and things look good. But after completing the
payment the following error is shown:
"Document is ready and element #paypal-button does not exist"

Any hints on this?

Petra
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StefanSTS

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  • VirtueMart Version: VM 4.2 on Joomla 4.5
Re: Paypal Express problems after migration
« Reply #1 on: November 17, 2023, 19:40:01 PM »
Hi Petra,

is that an error in the JS console?
Does the payment finalise at Paypal?

Stefan
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Stefan Schumacher
www.jooglies.com - VirtueMart Invoice Layouts

Please use only stable versions with even numbers for your live shop! Use Alpha versions only if you know what risk you are taking.

p.barg

  • 3rd party VirtueMart Developer
  • Jr. Member
  • *
  • Posts: 201
    • Barg IT
Re: Paypal Express problems after migration
« Reply #2 on: November 20, 2023, 09:41:17 AM »
Hi Stefan,

the error is shown in a pupup window.
I'm not sure if the payment process finalizes if you close that error, as our customer
carried out the test and sent me a screenshot. Without closing that error, the order
was not completed.

Petra
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