"VirtueMart Product Tags" not working and anable to be reimbursed

[pauleluard]

Hi,
VirtueMart Version:   VM-3.8.x
Joomla Version:   joomla 3.10.x

In December I Paid and download "VirtueMart Product Tags". I've installed the "com_vmutags" and "plug_vmutags". But nothing appears in the admin. No components, neither plugins. I've asked help at the Virtuemat extensions desk. Since then, I've asked them to pay me back... No answer? Is it legal?

[jenkinhill]

According to the system requirements for that third party extension you need ionCube loader installed on your web server.  Is it installed?

https://codingmall.com/system-requirements

If you need ioncube see https://codingmall.com/faq/7-joomla-products/46-what-is-ioncube-how-to-install

I have nothin to do with CodingMall or Istraxx

[pinochico]

ioncube on server
sorry I don't want plugin with ioncube, because I don't know if plugin don't stop function any time == code is hashed.

thanks, no.

[Milbo]

I just rechecked the ticket. The developers answered him with a new version, but it still did not work for him, so they request to check theirself on the server, but he refused it. Whatever happened, I am going to refund you.

[pauleluard]

Thanks, all is ok now. Get my money back. Let me know when there is a version that really work. My server is OVH (pro) with ioncube...