Cart module clear after deconnexion

[berges]

Hello
i have a problem with cart module
https://www.loom.com/share/1f7d49fe2e8e4527bddf03bba39212b3
user add some product
user deonnect
user reconnect cart is empty ...
i try to disable all plugins nothing more
i try to change template no more ...
VirtueMart 3.8.8 10472
any idea ?

[Jumbo!]

That looks like JavaScript issue. Post the site link so we can review it.

[berges]

thanks for helping you can see here
https://www.maisondelapresse-rabastens.fr/catalogue

[Jumbo!]

thanks for helping you can see here
https://www.maisondelapresse-rabastens.fr/catalogue

No, there is no JS error on your site.

I tried to test by log-in into your site, but I could not create an account as new user registration is presently disabled on your site.

[berges]

here you can test
i create an acconut for you
virtuetest
virtuetest
thanks

[pinochico]

is problem with cache

Don't use cache for e-commerce website

[berges]

i didn't use any cache (no joomla cache, no gzip, no jch) where did you see it ? maybe a cache on hoster ?

[Jörgen]

Have You disabled the Joomla cache plugin ?
Check for cache from host.
Jörgen

[pinochico]

If you disable Joomla cache, then VM still use cache - then we use plugin OPC stop browser cache

[GJC Web Design]

The VM cache does not affect the cart/checkout .. only views like category

[berges]

some other idea ?

[pinochico]

Ok, I see video.

So If I understand right - the normal (standard) is
- login
- add something to cart
- logout
- login
- see the same before logout in the cart

That is standard what we want from e-commerce solution, isn't it?

But your shop is not function as standard == cart is empty after second login.

I don't know exactly right, but I think in new version VM (from version then cart remember products after logout/login) the info about cart is saved in DB (not in session).
You have to check if really saved in DB and exist BD table - first option

So if is right what wrote Jumbo:

I tried to test by log-in into your site, but I could not create an account as new user registration is presently disabled on your site.

then logic you don't have DB table for saving cart to user == then you can't load full cart with all product's after logout.

I think - logic will be enable registration on site, that do you mean?

[berges]

sorry i am not agree, if you have a account try any e commerce
1 login
2 add product in cart
3 log out
4 login
=> last cart is loaded, old version of virtuemart works like this, in my cas nothing was write in bd table ...

[pinochico]

I'm sorry, I don't think you understand my English and I don't understand yours

[berges]

lol, y try to fhight with beguinner level
but in fact on old vrtuemart that work you can create a cart as a logged user, deconnect it, relogging and your cart is here not empty ... nothing was save in bd table .. i try to find any option in configuration but nothing ...