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Unable to exclude shopper groups in coupon creation

Started by jabba, December 15, 2020, 15:55:15 PM

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jabba

Hello!
I've created a coupon with these settings (attachment 1)

It should work like this: every user can use this code for 10€ discount only once.
I want to select "exclude shopper groups" to exclude guests users (i want them to register), but when i click on the input there are no groups to select (attachment 2).
Even if there are 2 default groups (attachment 3).

What am I missing? How can i exclude guests from this coupon?
Thanks!

EDIT - More informations:

Joomla 3.9.22
VM 3.8.6 10373
Language Settings in attachment 4
Gianluca Gabella - CEO & Web Developer @ Pixed - www.pixed.it

Jörgen

Probably js error check console for errors.
Disable other extensions.
Jörgen
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

jabba

Hi and thanks for the answer.
No errors in console, other inputs works fine ("allowed shopper", "allowed products", "allowed product categories"), they all show input values.
I have no Virtuemart extensions installed. Only core Joomla and Virtuemart.
Thanks again
Gianluca Gabella - CEO & Web Developer @ Pixed - www.pixed.it

jenkinhill

As far as I know only those groups that require shoppers to be registered can be excluded. You cannot exclude guest/default shoppers.

I guess requiring shopper registration would be needed for the plan to work.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Jörgen

Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

jabba

Quote from: Jörgen on December 15, 2020, 16:48:32 PM
Or use allowed shoppers
Jörgen

It will not work as i should add every new registered user in the exact time they register to the website...
I can only exclude shopper groups..
Gianluca Gabella - CEO & Web Developer @ Pixed - www.pixed.it

jabba

Quote from: jenkinhill on December 15, 2020, 16:44:49 PM
As far as I know only those groups that require shoppers to be registered can be excluded. You cannot exclude guest/default shoppers.

I guess requiring shopper registration would be needed for the plan to work.

Ouch... that's very bad news, i guess i have to use some third party extension like AwoCoupons then...
Anyway i propose to add this as core, as i guess it would be a valuable add.
Thank you anyway
Gianluca Gabella - CEO & Web Developer @ Pixed - www.pixed.it

razor7

Hi1 In my case is the same, a user can buy registered or not a at client's store, I have set some coupons that need to be applyed only to registered users and excluding some shopper groups. I can add the excluded shopper groups, but unregistered users can use the coupons anyway...

Is there any workaround?
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http://www.mgscreativa.com

Take a look at our downloads section for VirtueMart payment plugins and mouch more!
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