If you describe your problem with one sentence your question might be deleted soon because the moderators could consider this as spam. And by the amount of spam they have to delete all the time they don't look too close.
So if you have a problem in your store please describe the whole system properly, so the moderators see, that you are a human being writing helpful text in efford to solve your problem, and not a spamer copy pasting something to gain posts.
Thank you
Stefan