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Vendor dont get email notification

Started by brianronnow, November 08, 2019, 19:42:22 PM

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brianronnow

hi there
i just got into at new client with VM.. then the client didt change the email password in the smtp  configuration, that password got corrected and works. But it will not send a notification to the client.

what to check?
Best regards
Brian Rønnow
http://nowweb.dk

GJC Web Design

much more info needed..

does a test email from J config work?
Does the std contact form work?
Have u set the emails sent against status in VM admin correctly?
What notification and on what status?

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sagaranvekar

Check it here:

Vm config -> Orders

Then check "Default Order Status to send email to vendor"
Try adding all statuses there.

brianronnow

The client has changed the password and that had some effect on it
Thanks
Best regards
Brian Rønnow
http://nowweb.dk

Jörgen

Quote from: brianronnow on November 13, 2019, 07:41:08 AM
The client has changed the password and that had some effect on it
Thanks

And that means ?

Jörgen @ Kreativ Fotografi
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This reflects current status when viewing old post.

brianronnow

Quote from: Jörgen on November 13, 2019, 08:41:52 AM
Quote from: brianronnow on November 13, 2019, 07:41:08 AM
The client has changed the password and that had some effect on it
Thanks

And that means ?

Jörgen @ Kreativ Fotografi

That means, when she changed the passwork back it worked as it should
Best regards
Brian Rønnow
http://nowweb.dk