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Paypal Plus (germany) plugin lets crash shop

Started by Stefan Korth, September 18, 2019, 10:30:23 AM

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Stefan Korth

Hi, I have issues with the paypal plus plugin by plugins.online-store.co.uk - and yes, I reached out to them too, no answer yet.

Maybe someone else had these issues. The plugin worked well, until one day. Not sure if I have updated something, I cannot put my finger on what changed.

System: Joomla 3.9.11
VM: 3.6.0
Plugin: plugins.online-store.co.uk Paypal Plus SCC
website:https://www.customdrums.de

direct jump to issue: https://www.customdrums.de/de/shop/cart
(I deactivate the plugin, as it forces reload and makes checkout impossible)

I set up everything new, deleted the plugin, installed new etc, still it crashes. The plugin causes the website to reload every few seconds when activated, and gives me this screen:
(see image)

As the plugin sure is working for other users, just not on my site, I assume the issue lies somewhere else, but I have no idea what.

- I changed PHP to various versions (7.1/2/3),
- I checked the security token and key
- whatelse should I check?

GJC Web Design

perhaps try  the latest VM3.6 bug fix release http://dev.virtuemart.net/attachments/1176/com_virtuemart.3.6.1.10120_package_or_extract.zip ( on a test site!)

there has been some discussion about non compatibility of older payment plugins with VM3.6.0

also check for console errors as the screen looks like a JS reload
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

ssc3

#2
"aus technischen grunden konnen zurzeit keine zahlungen verarbeitet werden"

That message is contained in an iframe which is showing output direct from PayPal.

If the account is setup correctly it usually indicates a temporary problem with the PayPal server,

but check again the

Rest Client ID and Rest Client Secret

and if the account is set to live or sandbox.

These can also produce the same error.

VM 3.6.0 should now be working with PayPal Plus

However it will currently not work with the VM 3.6.1 bugfix.
Virtuemart Payment Plugins
https://plugins.online-store.co.uk