Author Topic: User login and get a blank page  (Read 619 times)

LazyMan

  • Beginner
  • *
  • Posts: 2
User login and get a blank page
« on: August 19, 2019, 01:34:06 am »
User type in username and password, click login and receive a blank page.
my version Joomla 3.9.11 Virtuemart 3.4.2     megadeal template
Any help will be much appreciated.

Jörgen

  • Global Moderator
  • Full Member
  • *
  • Posts: 2313
    • Kreativ Fotografi
  • VirtueMart Version: 3.4.x
Re: User login and get a blank page
« Reply #1 on: August 19, 2019, 09:20:04 am »
Probably template issue.
Please test with protostar template.
Jörgen @ Kreativ Fotografi
Joomla 3.9.8
Virtuemart 3.4.x
Olympiantheme Hera (customized)

jenkinhill

  • UK Web Developer & Consultant
  • Global Moderator
  • Super Hero
  • *
  • Posts: 27495
  • Always on vacation
    • Jenkin Hill Internet
Re: User login and get a blank page
« Reply #2 on: August 19, 2019, 11:24:21 am »
A blank page usually indicates a 500 error. If it works OK with Protostar then this may help identify a template issue:  http://forum.virtuemart.net/index.php?topic=117042.0
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.6.1.10121 on Joomla 3.9.11 PHP 7.0.33
Testing 3.6.1.10129 on Joomla 3.9.11