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error 500 on /results,1-150 page

Started by Leila, July 24, 2019, 18:26:49 PM

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Leila

Hi all!
Category pages with product limit =150 ( url ends with /results,1-150) show error 500. Joomla SEF off doesn't help. When I change template to default the problem remains. .htaccess is joomla's default.
Hosting tech support doesnt see anything which can cause the error in their logs.
Virtuemart 3.4.2
Joomla 3.9.8
Thank you in advance



GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Leila

Server tech support says they dont see any errors in server logs.
Vmdebug is on.

1 vmdebug Show All Errors, PHP-Version 7.2.20
2 vmdebug 2 Languages, default shoplanguage (VmConfig::$jDefLang): ru_ru ru-RU Selected VM language (VmConfig::$vmlang): ru_ru ru-RU SEF: ru
3 vmdebug vmTime: time to load config: 0.00780892372131348
4 vmdebug Start used Ram 12M
6 vmdebug 2 Languages, default shoplanguage (VmConfig::$jDefLang): ru_ru ru-RU Selected VM language (VmConfig::$vmlang): ru_ru ru-RU SEF: ru
7 vmdebug vmTime: time to load config: 0.00243616104125977
8 vmdebug vmTime: "VirtueMartControllerConfig" Finished task config: 0.101005077362061
9 vmdebug End used Ram 14M
10 vmdebug Peak memory peak 14M
3 vmdebug vmTime: time to load config: 0.00642204284667969
5 vmdebug My Memory Limit in Bytes 134217728
6 vmdebug vmTime: "VirtueMartControllerConfig" Finished task config: 0.144389867782593
7 vmdebug End used Ram 18M
8 vmdebug Peak memory peak 18M


GJC Web Design

did u take any of the advice in this topic?  http://forum.virtuemart.net/index.php?topic=117042.0

unless you identify the 500 error no one can help you
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Leila

The problem solved! I followed this advice "A WSOD can also be caused by a lack of PHP resources. Joomla + VM2/3 requires at least 128Mb of PHP memory, and preferably 256Mb." and increased php memory limit to 256m.
Thank you for help!

GJC Web Design

QuoteServer tech support says they dont see any errors in server logs.

I would be really worried by such incompetent server support!!!  They couldn't find a basic 500 error like this?????

You should at least name and shame as a service to others
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation