Author Topic: Mobile Iphone problem - add to cart  (Read 164 times)

roman5527

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Mobile Iphone problem - add to cart
« on: December 07, 2018, 14:24:59 pm »
Hi, i have problem with add to cart button on mobile Iphone .

when i click to add to cart button on product detail page , i see only loader . it dont work .

can you help me fix it ? why is this problem only iphone ? and only mobile ?

web is example : https://www.outdoortour.sk/vyber-zajazdov/vsetky-zajazdy/expedicia-ararat-detail.html

thnaks

GJC Web Design

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Re: Mobile Iphone problem - add to cart
« Reply #1 on: December 07, 2018, 15:50:17 pm »
Because Apple implements some JS aspects differently .. there has already been some coding efforts to prevent this.

Have u tested with the default templates?
Additional problem is there is very few (or no?) Apple users among the testers/devs..
(Perhaps they are more resistant to advertising and promotional pressure...  ;)  )
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roman5527

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Re: Mobile Iphone problem - add to cart
« Reply #2 on: December 08, 2018, 16:06:50 pm »
Thanks. How i can fix it , because this is problem . can you any idea ? thanks

jenkinhill

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Re: Mobile Iphone problem - add to cart
« Reply #3 on: December 08, 2018, 16:33:59 pm »
Works OK on my Android phone, but as GJ says this is an Apple vs JavaScript issue.  Try turning off the add to cart popup  "Display modal popup upon 'Add to cart'" on Configuration/Checkout to see if it works then.
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Re: Mobile Iphone problem - add to cart
« Reply #4 on: December 08, 2018, 17:54:02 pm »
and start debugging the problem.. 

Apple have withdrawn all support for Safari on Windows so unless you own both a Mac and an iPhone there is no way to do any debugging unless your good at guessing what might be the problem
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gillie

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Re: Mobile Iphone problem - add to cart
« Reply #5 on: Yesterday at 04:15:46 »
Have same problem here also, any fix?