Author Topic: Save, Save & Close, Close buttons not working in child products  (Read 134 times)

ettolo

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Hi,
I've child products created using multi-variant fields (importing them with CSVI pro).
If I open a child i'm not able to close, save and close or save any modification on it.
Using Joomla! 3.8.7 and VirtueMart 3.2.12 and upgraded to VirtueMart 3.2.14 with no luck.
PHP-Version 5.6.14-0+deb8u1
sample url: /administrator/index.php?option=com_virtuemart&view=product&task=edit&virtuemart_product_id=8357
VMdebug or browser console doesn't show any error




hellorain

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    • Raincreatives - Virtuemart & Mobile Commerce Experts
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Re: Save, Save & Close, Close buttons not working in child products
« Reply #1 on: May 15, 2018, 12:08:02 pm »
Hello,

Can you PM me website link and its details so i can check and debug?


Best Regards,
hellorain.
Raincreatives - Virtuemart & Mobile Commerce Experts

ettolo

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Re: Save, Save & Close, Close buttons not working in child products
« Reply #2 on: May 17, 2018, 10:03:54 am »
Hi hellorain, i really don't feel so safe giving "everyone" backend access to the site, you are also a junior member on this forum...
If you have any suggestion about something i can check, you are welcome.
Best Regards!

ettolo

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Re: Save, Save & Close, Close buttons not working in child products
« Reply #3 on: May 17, 2018, 11:03:25 am »
Thank you hellorain for your PM, I can't reply there because you blocked (my?) messages.
BTW, all settings are as requested/suggested

Best Regards,
ettolo

Studio 42

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Re: Save, Save & Close, Close buttons not working in child products
« Reply #4 on: May 18, 2018, 15:54:48 pm »
First check the javascript console(F12), if you see an error when you click on save or save and close .
If you have PHP debug on in Joomla config or Virtuemart, disable report,But i do not think that's the problem.