[SOLVED] Save, Save & Close, Close buttons not working in child products

[ettolo]

Hi,
I've child products created using multi-variant fields (importing them with CSVI pro).
If I open a child i'm not able to close, save and close or save any modification on it.
Using Joomla! 3.8.7 and VirtueMart 3.2.12 and upgraded to VirtueMart 3.2.14 with no luck.
PHP-Version 5.6.14-0+deb8u1
sample url: /administrator/index.php?option=com_virtuemart&view=product&task=edit&virtuemart_product_id=8357
VMdebug or browser console doesn't show any error

[hellorain]

Hello,

Can you PM me website link and its details so i can check and debug?


Best Regards,
hellorain.

[ettolo]

Hi hellorain, i really don't feel so safe giving "everyone" backend access to the site, you are also a junior member on this forum...
If you have any suggestion about something i can check, you are welcome.
Best Regards!

[ettolo]

Thank you hellorain for your PM, I can't reply there because you blocked (my?) messages.
BTW, all settings are as requested/suggested

Best Regards,
ettolo

[Studio 42]

First check the javascript console(F12), if you see an error when you click on save or save and close .
If you have PHP debug on in Joomla config or Virtuemart, disable report,But i do not think that's the problem.

[ettolo]

Thank you but no error in javascript console and the behavior is the same with VMDebug off

[ettolo]

The problem seems disappeared... don't know why 

[Studio 42]

Perhaps a customfield plugin, or the old javascript was in cache?
I have save problem when i update, because i cache javascript files and in this case opening console(F12) refresh the cache if you check "disable cache".

[ettolo]

No changes before the problem came out. I made the update trying to solve it

[dev1711]

I am facing the same problem, can't use "save", "save and close" buttons in the child product, is there any solution to this problem?

[Jörgen]

The issue for this user was solved by an update, Your VM version is ?

Jörgen

[dev1711]

my VM version is 3.8.8- Joomla: 3.10.1 and PHP:7.4.24

[dev1711]

I've searched this forum a lot, but haven't found a solution that is practical. Hope this time someone will help me find the solution

[Jörgen]

Is this an update?
I guess this is an issue specific with your setup.
Any special templates?
Back end or front end issue ?
Has it ever worked, what kind of product children ?
Multivariant ?
Custom fields ?

Some screen images would be nice.

Jörgen @ Kreativ Fotografi

[Jörgen]

How du You create these child products?
By the way You have two children with the same SKU #132.
Jörgen