Author Topic: Unable to create new categories or publish/unpublish them?  (Read 11840 times)

Jörgen

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Re: Unable to create new categories or publish/unpublish them?
« Reply #15 on: January 19, 2018, 10:29:24 am »
First backup.

It could work from a working site, hopefully this would be a copy of a install file. But You will of course risk to copy files that aren´t of interest.
I would go for a new file download. VM would I install with the Joomla installer. The Joomla files are probably better to FTP.

Please do only install, do not uninstall VM.

Also do an update tables in configuration.

regards

Jörgen
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
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blackrat999

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Re: Unable to create new categories or publish/unpublish them?
« Reply #16 on: January 19, 2018, 12:26:22 pm »
Update:
I have cloned the site and on this one i have

reinstalled VM 3.2.12 with AIO - this didnt have any effect on the categories
Copied entire Joomla 3.8.3 via FTP over the original files - again no effect on categories still not able to adjust them at all.

any other suggestions?
thanks

Jörgen

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Re: Unable to create new categories or publish/unpublish them?
« Reply #17 on: January 19, 2018, 13:09:37 pm »
Starting to run out of ideas.

What temlate do you use in backend ?
What php version ?
Do You have any Joomla legacy plugin still activated ?

regards

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
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blackrat999

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Re: Unable to create new categories or publish/unpublish them?
« Reply #18 on: January 19, 2018, 13:33:38 pm »
I am using the ISIS backend template i have Hathor listed but not sure how to enable?
PHP have tries 5.6 and 7.0 - no change
I have looked through plugins and unable to find anything unusual, nothing different to any other site.
so grateful for your help mate please dont give up on me !!

Jörgen

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Re: Unable to create new categories or publish/unpublish them?
« Reply #19 on: January 19, 2018, 13:45:29 pm »
Have You used

"Install tables and if neccesary update"

under Tools ?

Is there perhaps some ACL issue ?
Rights for files and directories ?

regards

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
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blackrat999

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Re: Unable to create new categories or publish/unpublish them?
« Reply #20 on: January 19, 2018, 14:45:26 pm »
I have tried that yes, also installed ACL manager nothing obvious coming up.
I am sure it has been like this since the 2.5 migration, i cant even delete a category.

jenkinhill

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Re: Unable to create new categories or publish/unpublish them?
« Reply #21 on: January 19, 2018, 15:21:04 pm »
Do you have other VM sites on the same server?  Have you looked for JavaScript errors using the browser console?
Kelvyn

Jenkin Hill Internet,
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blackrat999

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Re: Unable to create new categories or publish/unpublish them?
« Reply #22 on: January 19, 2018, 15:34:46 pm »
yes i have lots of other VM sites working fine, this one was started from a cloned copy other one that was/is working fine, i then migrated the content from Joomla 2.5 and since then the category issue has been happening.

I can see any errors though?

http://ukgd.temp-gingerweb.com

jenkinhill

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Re: Unable to create new categories or publish/unpublish them?
« Reply #23 on: January 19, 2018, 15:50:26 pm »
I mean js errors in the backend on the category list page.
Kelvyn

Jenkin Hill Internet,
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jenkinhill

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Re: Unable to create new categories or publish/unpublish them?
« Reply #24 on: January 19, 2018, 15:51:23 pm »
You could also try creating another superadmin as vendor to see if that works.
Kelvyn

Jenkin Hill Internet,
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blackrat999

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Re: Unable to create new categories or publish/unpublish them?
« Reply #25 on: January 19, 2018, 16:03:15 pm »
I mean js errors in the backend on the category list page.


Ah yes :
Uncaught TypeError: Cannot read property 'VERSION' of undefined
    at bootstrap-tooltip-extended.min.js:6
    at bootstrap-tooltip-extended.min.js:6
vmkeepalive.js?vmver=fd964044:7 keepAlive each 14.19 minutes and maxlps 5
2core.js:1 Uncaught TypeError: Cannot set property 'value' of undefined
    at Object.e.submitform (core.js:1)
    at Object.e.submitbutton (core.js:1)
    at HTMLButtonElement.onclick (index.php?option=com_virtuemart&view=category:504)

blackrat999

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Re: Unable to create new categories or publish/unpublish them?
« Reply #26 on: January 19, 2018, 16:06:02 pm »
this is the error that comes up when i click NEW in category

index.php?option=com_virtuemart&view=category:504 Uncaught TypeError: Cannot set property 'value' of undefined
    at Object.e.submitform (core.js:1)
    at Object.e.submitbutton (core.js:1)
    at HTMLButtonElement.onclick (index.php?option=com_virtuemart&view=category:504)

blackrat999

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Re: Unable to create new categories or publish/unpublish them?
« Reply #27 on: January 19, 2018, 16:32:48 pm »
You could also try creating another superadmin as vendor to see if that works.

No change trying this, thanks.

jenkinhill

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Re: Unable to create new categories or publish/unpublish them?
« Reply #28 on: January 19, 2018, 17:12:20 pm »
OK, not sure if this is it as you have other sites working OK, but see this .htaccess fix    http://forum.virtuemart.net/index.php?topic=137040.msg484373#msg484373
Kelvyn

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blackrat999

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Re: Unable to create new categories or publish/unpublish them?
« Reply #29 on: January 19, 2018, 18:21:12 pm »
Nope i had high hopes for that one but no difference.

the console error message in FF when i click the NEW button is

TypeError: o.task is undefined
[Learn More]
core.js:1:207
Empty string passed to getElementById().
jquery.min.js:2:24932

Do these error messages mean anything to you ?