Unable to create new categories or publish/unpublish them?

[Jörgen]

First backup.

It could work from a working site, hopefully this would be a copy of a install file. But You will of course risk to copy files that aren´t of interest.
I would go for a new file download. VM would I install with the Joomla installer. The Joomla files are probably better to FTP.

Please do only install, do not uninstall VM.

Also do an update tables in configuration.

regards

Jörgen

[blackrat999]

Update:
I have cloned the site and on this one i have

reinstalled VM 3.2.12 with AIO - this didnt have any effect on the categories
Copied entire Joomla 3.8.3 via FTP over the original files - again no effect on categories still not able to adjust them at all.

any other suggestions?
thanks

[Jörgen]

Starting to run out of ideas.

What temlate do you use in backend ?
What php version ?
Do You have any Joomla legacy plugin still activated ?

regards

Jörgen @ Kreativ Fotografi

[blackrat999]

I am using the ISIS backend template i have Hathor listed but not sure how to enable?
PHP have tries 5.6 and 7.0 - no change
I have looked through plugins and unable to find anything unusual, nothing different to any other site.
so grateful for your help mate please dont give up on me !!

[Jörgen]

Have You used

"Install tables and if neccesary update"

under Tools ?

Is there perhaps some ACL issue ?
Rights for files and directories ?

regards

Jörgen @ Kreativ Fotografi

[blackrat999]

I have tried that yes, also installed ACL manager nothing obvious coming up.
I am sure it has been like this since the 2.5 migration, i cant even delete a category.

[jenkinhill]

Do you have other VM sites on the same server?  Have you looked for JavaScript errors using the browser console?

[blackrat999]

yes i have lots of other VM sites working fine, this one was started from a cloned copy other one that was/is working fine, i then migrated the content from Joomla 2.5 and since then the category issue has been happening.

I can see any errors though?

http://ukgd.temp-gingerweb.com

[jenkinhill]

I mean js errors in the backend on the category list page.

[jenkinhill]

You could also try creating another superadmin as vendor to see if that works.

[blackrat999]

I mean js errors in the backend on the category list page.

Ah yes :
Uncaught TypeError: Cannot read property 'VERSION' of undefined
    at bootstrap-tooltip-extended.min.js:6
    at bootstrap-tooltip-extended.min.js:6
vmkeepalive.js?vmver=fd964044:7 keepAlive each 14.19 minutes and maxlps 5
2core.js:1 Uncaught TypeError: Cannot set property 'value' of undefined
    at Object.e.submitform (core.js:1)
    at Object.e.submitbutton (core.js:1)
    at HTMLButtonElement.onclick (index.php?option=com_virtuemart&view=category:504)

[blackrat999]

this is the error that comes up when i click NEW in category

index.php?option=com_virtuemart&view=category:504 Uncaught TypeError: Cannot set property 'value' of undefined
    at Object.e.submitform (core.js:1)
    at Object.e.submitbutton (core.js:1)
    at HTMLButtonElement.onclick (index.php?option=com_virtuemart&view=category:504)

[blackrat999]

You could also try creating another superadmin as vendor to see if that works.

No change trying this, thanks.

[jenkinhill]

OK, not sure if this is it as you have other sites working OK, but see this .htaccess fix    http://forum.virtuemart.net/index.php?topic=137040.msg484373#msg484373

[blackrat999]

Nope i had high hopes for that one but no difference.

the console error message in FF when i click the NEW button is

TypeError: o.task is undefined
[Learn More]
core.js:1:207
Empty string passed to getElementById().
jquery.min.js:2:24932

Do these error messages mean anything to you ?